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Bozard Ford Lincoln

St. Augustine, FL

4.9
8,708 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,708 reviews

November 27, 2013

Exceptionally customer oriented. I would go out of my way to come here for services. Alex is outstanding to work with. You don't find many service centers that are so focused on delivering a top qualit More

by jfascz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thank you for the comments! Alek does a great job and I will be sure to let him know! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 27, 2013

ALEK WAS VERY FRIENDLY. HE CALLED ME RIGHT AWAY WHEN THEY HAD LOOKED AT THE CAR. I DIDNT FEEL LIKE HE TRIED TO RIP ME OFF. I WILL GO BACK TO HIM AGAIN. More

by jason14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2013 -

Bozard Ford Lincoln responded

Fantastic! I appreciate your comments and will be sure to share them with Alek! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 27, 2013

Alek and Crystal were very helpful. They worked together to make sure that my repairs went as expected, that I had the rental car I needed, and to keep me up to date every step of the way. More

by tserver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thanks for the review! I will be sure to pass it along to Alek and Crystal! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

I go in regularly for oil and tire rotation. I had some recall work done recently on my Explorer and they were all so friendly and efficient. Marcia Nelson was especially helpful. I wish I had her energy! More

by sebago65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 26, 2013 -

Bozard Ford Lincoln responded

Thanks so much! Marcia is a great one and you are right...she is full of energy! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

Exceptional service and helpfulness. Very good dealership to work with. The work was finished as quickly as possible, which allowed me to get my car back in time for our road trip. More

by AlixDieter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 26, 2013 -

Bozard Ford Lincoln responded

Thanks for the review! I will be sure to share this with Marcia! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

I have been bringing my Accord to Kevin @ Bozard since they moved next door to the outlets. I always have a pleasant experience thanks to Kevin and his team. Great customer service keeps me coming back. More

by CharlesLX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Nov 26, 2013 -

Bozard Ford Lincoln responded

Thank you so much! I know that Kevin appreciates your comments and your confidence! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

I came in with a problem that I feared the worse for but was told not to worry they would find the cause for me. In less than an hour the problem was taken care of. Marcia was just great and went above and More

by jerry14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 26, 2013 -

Bozard Ford Lincoln responded

Thank you! Marcia makes me smile every day and we are so proud to have her on the team! I will be sure to share your comments with her! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

When Chase sent me an email late this afternoon asking me if I would write him a review I was more than happy to. He and the staff there were completely amazing. When I first came in and saw the Explorer I w More

by freddieyoung63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Chase Burnett
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thanks for the great review! Chase does a great job and AJ is the perfect compliment in finance. Bob does care about our customers and it shows every day! I will be sure to share your comments with all of these guys! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

To board Ford: We purchased a 2013 Lincoln To board Ford: We purchased a 2013 Lincoln MKSLINCOLN. We leased it for 2 years. Our salesman was Tom Krell. He was the most experienced, knowled More

by 2grandgirls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thank you Mr. and Mrs. May! We appreciate your comments and you can be sure that we will share them with Tom Krell! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

November 26, 2013

Alex and Crystal are great !!! Wouldn't think of going anywhere else !!! They always take care of all my service needs. They go above and beyond !!! Thanks for always being there for me ... More

by shellyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Bozard Ford Lincoln responded

Thank you! I agree...Alek and Crystal are great! I know that they appreciate your kind words and I will be sure to share with them! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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