Bozard Ford Lincoln

Bozard Ford - always a great experience From the time I purchased my 2011 Mustang I have had nothing but great experiences. I would never take my car to any other servicer than this service From the time I purchased my 2011 Mustang I have had nothing but great experiences. I would never take my car to any other servicer than this service department. And Kevin Bressler is really great. He keeps me informed about ever step of the process. This time I purchased 4 tires and actually got a much better deal than I could have any where else. More

Incredible Service I started my morning taking my kids to breakfast in my new Ford Fusion and had my front lower grill ripped off by the restaurant parking stone. I was I started my morning taking my kids to breakfast in my new Ford Fusion and had my front lower grill ripped off by the restaurant parking stone. I was very upset because it was something that could have been avoided by the restaurant owner. I called Bozard Ford and spoke with Marcia (advisor). She was so kind and could tell over the phone how upset I was. Told me to come on in and she would have a tech look at it. I thought, great, their goes my day. I'm going to spend it with my kids at a dealership. So we headed that way. Not only was the staff ready to greet me, they took my car right away and within 15 minutes my car was fixed and also washed!!! My kids enjoyed the waiting area thanks to the popcorn. I have to say, we actually enjoyed ourselves, LOL. Quick, friendly service with such great attitudes. You can tell the employees really enjoy what they do! Bozard Ford will get all of my business as well as my company business. More

Bozard is the BEST Auto Dealership I've ever bought from. I bought my 2013 Ford Escape about 26 months ago - and could not be happier with my Ford Escape or Bozard Ford. I wanted to buy a 2013 Ford Escape a I bought my 2013 Ford Escape about 26 months ago - and could not be happier with my Ford Escape or Bozard Ford. I wanted to buy a 2013 Ford Escape and a friend recommended Bozard Ford - and suggested I should ask for Salesman Ricky Goodwin because he's the most honest car salesman he'd ever met. Ricky is a trustworthy car salesman (not mutually exclusive terms afterall... lol) and I enjoyed doing business with another U.S. Military Veteran that has the integrity to look customers in the eye while promising to stand behind his product and service agreement, etc. I did as my friend suggested and Ricky Goodwin helped me find the exact car I was looking for then quickly agreed to sell the Escape to me for less than I'd expected from the studying I did prior to shopping. Ricky also sold the maintenance agreement and extended warranty for an excellent price - and they have already saved me a bundle compared to the charges I'd paid to repair my last vehicle (a Honda Ridgeline) after a similar time period several years ago. Recently the warning light came on my dashboard telling me that my brakes might fail - so I immediately drove to Bozard's Service Dept.where Colby Clarke asked me as I pulled up if he could help. He checked the warning light and immediately crawled under the wheels of my Ford Escape and located the problem on the 4th wheel. Colby scheduled me for a repair right away and secured a free rental from Enterprise within minutes. The 2014 Lincoln Navigator rental was a pleasure to drive for the next 4 days it took for the parts to arrive and the repair completed. My Ford Escape was repaired free of charges and the rental did not cost me anything either - other than 4 gallons of gas I had to replace. I've bought about 20 vehicles in my life and this is the first time I've been 100% satisfied with my purchase and service after 2 plus years. Bozard Ford is the Dealership I wish I could have bought all of my cars from - because they're simply the best I've ever seen. If there's one complaint I could share - it's that there was no Bozard Ford/Lincoln Dealership in the areas of the U.S. that I used to live. Bozard is simply the best and I wish all car dealerships would use the same business practices as Bozard - and hire personnel with as much class and integrity as Ricky Goodwin and Colby Clarke. Thanks Bozard Ford - you're the best! Submitted by Dave Allen, Retired Boston Police Sergeant More

Best and least stressful experience buying a car I would defiantly recommend Freddy Brown to my friends! He helped us all the way. Chase Burnett was also very helpful. Great customer service!! Tha I would defiantly recommend Freddy Brown to my friends! He helped us all the way. Chase Burnett was also very helpful. Great customer service!! Thank you Freddy! More

New truck purchase We were met with a welcoming smile and an engaging personality from Mr. Luis Crespo. The whole experience from the start (browsing and looking over in We were met with a welcoming smile and an engaging personality from Mr. Luis Crespo. The whole experience from the start (browsing and looking over inventory) to the purchasing of our new truck, Luis was knowledgeable, attentive and very professional. He made this new truck buying experience enjoyable. His enthusiasm for the Ford product is contagious! More

back from the dead I purchased my Navigator in 1999, never any problems and made it to about 375,000 miles. Great vehicle. Then a skip developed in the engine, and seeme I purchased my Navigator in 1999, never any problems and made it to about 375,000 miles. Great vehicle. Then a skip developed in the engine, and seemed like no one could find the problem. I decided to take it to the Bozard dealership, thinking the truck (now at 395K) was toast. However, the techs stuck with it, and fixed the problem. Now it still runs great, and at this moment is in the body shop to get restored. Never would have done this if the service department did not give me the confidence to put more money into the vehicle. The bad thing is, it cost them a sale - so far. But I'll always have a paid for 1998 Navigator, now at 406,000, close to being new. More

Looking for a truck Excellent trade in price on our Jeep for a Ford extended cab truck. Needed a family user friendly vehicle and after shopping a couple dealerships in S Excellent trade in price on our Jeep for a Ford extended cab truck. Needed a family user friendly vehicle and after shopping a couple dealerships in St Augustine, Bozard came through with the best deal and customer service experience. Thank you More

Always the best! I buy all my vehicles at Bozard and I get all my service there. It is simply the best in every way. I would not go to any other dealer. I recommend I buy all my vehicles at Bozard and I get all my service there. It is simply the best in every way. I would not go to any other dealer. I recommend Bozard to all my friends and family and they do the same. Keep up the excellent work. More

All about Customer Service and Satisfaction My son and I drove 3.5 hours one way to purchase a truck from Bozard Ford today. John Fillare in the Parts Dept. recommended that I talk with Ricky Go My son and I drove 3.5 hours one way to purchase a truck from Bozard Ford today. John Fillare in the Parts Dept. recommended that I talk with Ricky Goodwin in the Sales Dept. After speaking with Ricky about what I was looking for, I was driving off the lot in a new F-150 truck in just a couple of hours after arriving at Bozard! Chase Burnett in the Finance Dept., took care of all the necessary paper work in a very professional manner. I don't know the name(s) of the folks who detailed my vehicle before I left but they did an outstanding job! I couldn't imagine going anywere else on the planet to purchase a vehicle, you couldn't find better people to deal with. No games, no tricks, everything is straight forward. THANK YOU!! Richard Long 3 Year Tour Afghanistan Vet. More

New car purchase Drove from Maryland to buy our second vehicle from Bozard. Staff customer services is fabulous. Bozard and its employees do everything possible to m Drove from Maryland to buy our second vehicle from Bozard. Staff customer services is fabulous. Bozard and its employees do everything possible to make the buying experience easy and positively memorable. More