Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have been searching to trade our Jeep to buy a SUV for the last 3 months. I have in and out of Bozard Ford about 4 different times in those 3 months. Each time i walked in i would deal with Joe Martin. the last 3 months. I have in and out of Bozard Ford about 4 different times in those 3 months. Each time i walked in i would deal with Joe Martin. Joe makes you feel just as important as the first time. He has great people skills and respect for the process it takes for someone to take on a big purchase. I have test driven 4-5 SUV with him and he was knowledgeable on all of them. I know what Customer Service is, i do it everyday myself everyday, so i know when someone is sincere or when someone is not. It came natural to Joe, and that is the ONLY reason i came back over and over again to buy a vehicle from him..... Thanks Joe for your Professionalism and for being sincere about me and my family's concerns. The next part after you find the car you want, is the financial part of it. This is where you get to meet A J Miller. A J assisted in every way to get the best percentage he could and lowest monthly payment possible for me. He is good at what he does, and he cares. Again knowing when someone cares about your situation and pretending to care are 2 different things. Good feeling knowing this man gets it. Thank you A J Listen business is business you have to make and create your own deal at the end of the day that you feel good about. Negotiations is a process, some deals just cant be made, and that is OK. However when you are dealing with 2 good people (Joe Martin/A J Miller) it is not because they are not trying for you, I would like to say everyone at Bozard holds up to these guys standards, because i saw the interaction with other families there. Bozard Ford is a great place to buy a vehicle because of their system, and the fact they hire people like Joe and A J. More
When we arrived at the dealership Jay had already puled the vehicle up to the front that i told him i was interested in. he was nothing but friendly and professional after that and did not mind giving up h the vehicle up to the front that i told him i was interested in. he was nothing but friendly and professional after that and did not mind giving up his Sunday to come in to accomidate us. More
The sales person and staff was overly accommodating to me and my 7 year old son! I have always had exceptional service from this dealership and I was happy with this transaction also. and my 7 year old son! I have always had exceptional service from this dealership and I was happy with this transaction also. More
The staff was very friendly from the start. I did not have to wait at all to be helped. Stephen Purdy was very knowledgable about the car that I purchased. A.J. miller was also very accomidating with hel have to wait at all to be helped. Stephen Purdy was very knowledgable about the car that I purchased. A.J. miller was also very accomidating with helping me out with my loan. I would definetly recommend anyone to purchase a car from Bozard and I am sure I will buy another from them in the future. More
From the time we walked in it was a Great experience. Robert went over the cars featues and then explained our options without any pressure to buy. He treated us like a member of his family. It was a f Robert went over the cars featues and then explained our options without any pressure to buy. He treated us like a member of his family. It was a friendly experience without the normal high pressure attitude we have experienced in the past. And then we met with Ovidio Cirtina to talk about financing, he was the icing on the cake and finished our visit without anypain.. He went through several options until we found what fit our budget and life style. He wanted us to leave feeling comfortable with our payment. Thanks to both of these people for making our new car buying a good day. More
One of my former students is family to one of the Bozard's, so I asked her if she could help point me in the right direction on who to speak with when I went to look at a car. She suggested I speak Bozard's, so I asked her if she could help point me in the right direction on who to speak with when I went to look at a car. She suggested I speak with Tom Krell and I am so glad she did. He was great to work with, I didn't feel pressured at all, and he was able to locate a car that fit my needs. He was willing to let us leave for lunch and discuss the vehicle and didn't pressure us to purchase it right away or we would lose it. This is the best experience I have had with purchasing a car and I would return to Bozard in the future. My husband even told Tom if they got a Yukon or Tahoe on the lot he would be interested in buying and to contact us! More
Anthony and stephen were great! They were very helpful to me while buying my new car. I would send people to them any time! Thank you guys for making this car buying easy for me!! me while buying my new car. I would send people to them any time! Thank you guys for making this car buying easy for me!! More
I had a great experience at Bozard Ford. Sales people were friendly but I did not feel attacked like I have at other dealerships. I would definitely send friends to Bozard. were friendly but I did not feel attacked like I have at other dealerships. I would definitely send friends to Bozard. More
Chase Burnett was very friendly, knowledgable and worked very hard to help accomadate us. He stayed past closing and was working two deals at once but we never felt like we were not recieving the utmost in very hard to help accomadate us. He stayed past closing and was working two deals at once but we never felt like we were not recieving the utmost in consideration. The day after the deal was closed we returned and he showed us many of the optional features and how to use them. He said we could return at any time and he would help us with any of the features that we needed help with. He also gave us his cell number to call him if we needed help. Chase is an upstanding young man and we would recommend him to any one looking to purchase a Ford. This is our second Ford purchase from Bozard in the last three years and it was a real pleasure working with Chase. More
I received very timely responses to online questions regarding a Lincoln MKZ Hybrid that I thought was in stock. I was informed that no hybrid models were in stock at this time. I received a phone cal regarding a Lincoln MKZ Hybrid that I thought was in stock. I was informed that no hybrid models were in stock at this time. I received a phone call immediately as the first hybrid arrived on the lot and it had been cleaned and was awaiting me for a test drive the following morning. A very thorough overview of the car was given followed by a test drive. No question was left unanswered and a very non-pressured environment existed during the sales negotiation. The overall experience was pleasant, the service was impeccable and I would recommend the dealership and salesman to anyone looking for a new or used vehicle. More