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Bozard Ford Lincoln
St. Augustine, FL
9,908 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,908 reviews
October 18, 2014
Not only for Ford cars I have taken my Hyundai there for the past couple of years. Always great service. Mostly for oil changes and tire purchase. Got an estimate for tir I have taken my Hyundai there for the past couple of years. Always great service. Mostly for oil changes and tire purchase. Got an estimate for tirerack.com for 4 tires and they matched the offer. More
by nikiandyukon
Employees Worked With
Kevin Bressler
October 17, 2014
Bozard Rocks! This was one of the easiest and most pleasant experiences I have had getting my vehicle serviced. I love Bozrd Ford and will continue to refer family This was one of the easiest and most pleasant experiences I have had getting my vehicle serviced. I love Bozrd Ford and will continue to refer family and firends to Bozard Ford. More
by SRoberts0717
Employees Worked With
Other Employees :
Cory Rossmiller
October 17, 2014
Great experience!!! I absolutely loved my experience with Mike. Mike Murdock made sure me and my sisters first experience buying a car a memorable one. Thanks Mike I absolutely loved my experience with Mike. Mike Murdock made sure me and my sisters first experience buying a car a memorable one. Thanks Mike More
by trecia87
October 17, 2014
Strut Your Stuff We took our F150 in for a rattling noise that was supposed to be from one of our struts on the front of our truck. They road tested the vehicle and th We took our F150 in for a rattling noise that was supposed to be from one of our struts on the front of our truck. They road tested the vehicle and that was their diagnostics. After having them install and road test the vehicle they returned it to us. There was some miscommunication on pricing but after a short discussion they took care of the mistake, which was really appreciated. What concerns us the most is after we spent the money to fix the road noise from our suspension the vehicle is still making the same noise as it did before we brought it in. More
by ajhusaf
October 16, 2014
Best car buying experience ever!!!! Can't say enough about how awesome this experience was! Frank Serverius was great while we were deciding which vehicle to buy and never pressured us Can't say enough about how awesome this experience was! Frank Serverius was great while we were deciding which vehicle to buy and never pressured us to make a decision. He was very knowledgable about the various vehicles, too. AJ Miller was great to work with when it came to the financing, also. Like I said, can't say enough positive things about how great it was to buy from Bozrd, Frank and AJ! More
by scot.randall
Employees Worked With
A J Miller, Frank Serverius
October 15, 2014
The best dealership experience we EVER had!!! We purchased a 2014 Lincoln Navigator for my husband on September 26, 2014. Patrick Robinson, our sales associate, was such a pleasure to work with. We purchased a 2014 Lincoln Navigator for my husband on September 26, 2014. Patrick Robinson, our sales associate, was such a pleasure to work with. He is very knowledgeable, friendly, attentive, personable, professional and courteous. Patrick goes above and beyond the norm in his approach to sales, which is delightful. In fact, everyone from Patrick, to Tom Krell, Tanya Tomanek and TJ Bernal, were just so exceptional in every aspect. We have never had such a smooth, pleasant and stress-free experience in all our years of buying cars! This dealership proves beyond a doubt that there really is a RIGHT way to provide sales and service to their customers. We live in St. Johns, FL and the distance to Bozard is an easy drive. I had planned on trading my Deville in for a newer car, and there's no question in my mind I will go back to Patrick at Bozard Ford. Kudos all the way around to the whole team! More
by ANNE
October 15, 2014
BEST CAR BUYING EXPERIENCE I was greeted by Luis Crespo who went above and beyond helping me get the car I wanted for my daughter. He actually made it happen. He took into cons I was greeted by Luis Crespo who went above and beyond helping me get the car I wanted for my daughter. He actually made it happen. He took into consideration that I needed to have the car delivered to her and my trade-in picked up and brought back to Bozard. He did everything effortlessly and took the stress out of the usual car buying experience. I applaud his patience and professionalism. I was impressed by his follow-up calls to me to make sure I was satisfied! I would absolutely recommend visiting him at Bozard if you are in the market for a new car. More
by colleengen
Employees Worked With
Luis Crespo, Matt Tudor
October 14, 2014
4 months later, still havent got it right first of all I am from Michigan and I know what the 31 Metro Detroit Ford dealers are and what the Ford Company means,Bozard Ford doesn't have a clue first of all I am from Michigan and I know what the 31 Metro Detroit Ford dealers are and what the Ford Company means,Bozard Ford doesn't have a clue of the history or what people have done to make Ford what it is today, i least a brand new 2014 F 150. Is 5 months later and the lease agreement is still screwed up, it originally took them 7 days to close on a basically, in the mean time and they try to pacify me and my fiance with gift cards and gas for our time, if you're looking for a real Ford vehicle in the Jacksonville area I suggest you go to the new AutoNation Ford customer service is outstanding and so are the prices More
by Stircrazy
Employees Worked With
A J Miller
October 13, 2014
5 Star Customer Service I am from Michigan, so I flew into the Jacksonville airport and Buddy was kind enough to pick me up and take me to the dealership to make the purchase I am from Michigan, so I flew into the Jacksonville airport and Buddy was kind enough to pick me up and take me to the dealership to make the purchase. My purchasing experience was a positive one and I would recommend them. More
by JoshNelson
Employees Worked With
Tom Reinard, Buddy Price
October 13, 2014
On point My experience was outstanding from the first call to taking ownership of our 2014 Edge. Both Mike and Wyll were on point in providing all the informat My experience was outstanding from the first call to taking ownership of our 2014 Edge. Both Mike and Wyll were on point in providing all the information I needed to make a our decision. More
by Negril
