Bozard Ford Lincoln

Bozard Ford employees lit my path with welcoming smiles as I entered the dealership, from Anthony's initial greeting and offer of help, to Tom's unvarying availability and gracious willingness to assist me as I entered the dealership, from Anthony's initial greeting and offer of help, to Tom's unvarying availability and gracious willingness to assist me with my Sync needs, to Tony's assistance and knowledge in the Service Dept for my 1st oil change. As usual, Bozard employees are #1 in my book, as I'm always pleased with their professionalism and now, service after the sale. This was my 1st Service visit and questions about Sync, and the employees had me fixed up in no time, with my vehicle vacuumed inside and exterior cleaned and ready for pickup. My 2013 Escape is ready for a road trip, looking sparkly clean and I can talk hands-free once again with my Bluetooth and Sync. :)) I <3 (heart) Bozard Ford, and recommend this dealership to all my family, friends and co-workers. More

When I phone or enter the service department I am greeted as an honored friend. My car is always fixed/serviced accurately and on time. I'm promptly notified my car is ready and the cost is reasonable. I'v as an honored friend. My car is always fixed/serviced accurately and on time. I'm promptly notified my car is ready and the cost is reasonable. I've never had any complaints but I'm sure that if I did it would be handled professionally, to my satisfaction. I couldn't be more pleased with the service I've received from Alex and his service department. In fact, we make having him as our service contact a condition with every car we buy from Bozard Ford and he's a factor in our decision to buy from Bozard. More

My partner Charity and I traded in a VW for a used Lexus wagon. Ski and Bozard were very helpful regarding that transaction a little over two years' ago. So when it came time for me to trade in my Honda Ele wagon. Ski and Bozard were very helpful regarding that transaction a little over two years' ago. So when it came time for me to trade in my Honda Element, and a Ford Escape looked like a good replacement, I naturally went back to Bozard and Ski. More

This is the second vehicle we've purchased from Bozard in the last three months. Both times I couldn't have been more pleased with the sales and financing staff. They were never pushy and I feel Bozard in the last three months. Both times I couldn't have been more pleased with the sales and financing staff. They were never pushy and I feel like I walked away getting a great deal. If you're shopping for a new car or truck, be sure to check out Bozard Ford! More

Crystal and Alek were very helpful when I brought our Focus in for service. They took the time to explain what I needed, what things could wait, and what needed to be done right away. I felt very comfort Focus in for service. They took the time to explain what I needed, what things could wait, and what needed to be done right away. I felt very comfortable dealing with them, and will be back. More

Superb customer service. Very willing to meet when convenient for customer. Knowledge of products excellent and customer waiting area is extremely clean and nice with amenities. Keep up the good wo convenient for customer. Knowledge of products excellent and customer waiting area is extremely clean and nice with amenities. Keep up the good work. Rich Gilboy More

I recently purchased a new Ford Focus at Bozard Ford. My experience during my purchase was amazing. My sales person, Tom Krell, worked with the GSM Thom Workman and together they were able to get me an ama experience during my purchase was amazing. My sales person, Tom Krell, worked with the GSM Thom Workman and together they were able to get me an amazing deal. The service did not stop there! Tom Krell followed up with me several times to make sure I had everything I needed. He was so helpful in teaching how to use all the features of my new Ford. When I stopped into the dealership to see Tom, I also was able to thank Mr. Workman for all the help he provided with my sale and let him know that Tom Krell has made me feel like a member of the Bozard family. It is so nice to know that at Bozard, you are not forgotten once the deal is done. Tom and Thom have gone out of their way to make sure I was happy with my purchase. I would recommend Bozard Ford and Tom Krell to anyone looking to purchase a new or used car. More

I have had all of my vehicle service done with Crystal Garrison and it is always done on time and done right. She also keeps you informed on the progress of your vehicle. One word to sum it all up "Outs Garrison and it is always done on time and done right. She also keeps you informed on the progress of your vehicle. One word to sum it all up "Outstanding". More

OMG!!! Can you say BOZARD?They ROCK the house with customer service. Tom Krell, you are the MAN. You listened to what I needed,wanted and made it work for me. I have had my 2013 Ford fiesta for 24 hrs customer service. Tom Krell, you are the MAN. You listened to what I needed,wanted and made it work for me. I have had my 2013 Ford fiesta for 24 hrs and I love it. I always thought BOZARD, that rinky, dinky place no way would I go there. I was told to go see billy Arndt, that he would take care of me. Great guy, great experience. From billy, he took me to Tom Krell to get the ball rolling on paper work. I have to be honest, i didn't think you guys could do it. When you told me everything was set and approved come get your new car. What a sigh of relief...:) I must of told 20 people since I woke up this morning. What a great experience. This Boston gal doesn't Please easily. I will be a return customer.5 stars across the board. More

I am giving Marcia Nelson a great review because she gave us excellent communication throughout our experience in getting new wheels on our new F150 Ford. Our wheels were defective so she took pictures and us excellent communication throughout our experience in getting new wheels on our new F150 Ford. Our wheels were defective so she took pictures and got Ford to replace them. They sent four new ones but one of those were also defective so Marcia worked with Ford to get another wheel. She made what was wrong right and kept us informed through the entire situation. More