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Braman BMW Miami

Miami, FL

4.5
2,159 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 2,159 reviews

October 13, 2025

Me gustó mucho el servicio y la limpieza muy buena experiencia en generar volvería a comprar More

by JENNIFERPARDO25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

October 13, 2025

The dealer itself was nice, clean and everyone seemed professional. However, My coordinator seemed unhappy and it felt like I was bothering him More

by HUSTRE8686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Oct 16, 2025 -

Braman BMW Miami responded

Providing a positive experience is our top priority, and I'm sorry that we failed here. I would love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

Oct 16, 2025 -

Braman BMW Miami responded

Providing a positive experience is our top priority, and I'm sorry that we failed here. I would love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

October 12, 2025

Said they serviced the car and added 7k to dealer fees and car was not serviced when I took it to my shop at home and the rim was bent was very disappointed More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cleverton Da Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pimienta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Sayago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Moayer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zevallos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Riviera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Garcia
Oct 15, 2025 -

Braman BMW Miami responded

Thank you for bringing this to our attention, Jack, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

Oct 15, 2025 -

Braman BMW Miami responded

Thank you for bringing this to our attention, Jack, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

October 12, 2025

Unsurpassed service experience. Juan Igarza as well the whole team Are truly amazing. Thank you. More

by SFRANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 11, 2025

Very good service and staff willing to help me decide on what to do with maintaining my car More

by STAKISH52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 11, 2025

Great customer service , Mr Bismarck is always attentive and goes beyond. Fast and easy resolution. More

by JFATOUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck
Oct 11, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 11, 2025

Excellent service! Since the time of the arrival, Mr Andrey treats with a warm and welcoming attitude, in addition he clearly explain the service that will be provided More

by SALINASK47
Recommend Dealer
Yes
Employees Worked With
Andrey López
Oct 11, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 11, 2025

Los mejores , súper atentos y muy serviciales, el muchacho q me atendió lo recomendó muchísimo , gracias por todo More

by MAIDELYS100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 10, 2025

.Jeasiel my service advisor provided excellent customer service. He was very knowledgeable about BMW service. I recommended him to all my friends that service at Braman. More

by ERIC79296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeasiel
Oct 10, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 09, 2025

Very good so far! Very good communication with the advisor, all work done were satisfactory that's why I continue to go there for my services and I do recommend friend More

by frantzfa
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Oct 09, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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