Braman BMW West Palm Beach

Background; I leased a BMW every 3 years from Westchester BMW (NY) 1985 to 2002 when I moved to Fl. At lease end I leased my next Beemer from Braman. AND every car since a total of 4 lease BMW’s Westchester BMW (NY) 1985 to 2002 when I moved to Fl. At lease end I leased my next Beemer from Braman. AND every car since a total of 4 lease BMW’s one used MB conv purchase. I own my current car a 2018 M240i convertible because last year no cars meeting my spec were available. . I brought my car in for a scheduled annual oil change. I’ve never been treated with such disrespect! I’ll not be returning again! 1. My first words to the service advisor were. “ Please have someone appraise the car and have sales give me a call we’ll get together when I pick up the car.” Service advisor’s Reply @11am "oil change usually takes an hour or two your car will definitely be ready by 2pm. I planned accordingly. The advisor went on to say we're giving you a loaner this time, but you're out of warranty & no longer entitled to one? Contrary to the extension I purchased at lease end.?? I figured I’d deal with lease end paper work with someone higher up! ..My wife was still getting a loaner on a 2002 Lexus right up until she got her current 2020 Lexus Nx I called at 1::30, / 2::30 and at 3lm I was informed my car would be ready ~5pm I was told if I was waiting my car would have been in a different queue. I explained in spite of the fact sales never contacted me, you may want tell tell sales managers not wait in any queue, I’ll not be back To Top off the day Upon picking up the car I noticed while the exterior was still wet the interior appeared untouched in fact it was a mess plus covering hazardously left on the floor by gas and brake pedals. Leaving Bramam I was heading into the western sun and the inside of the windshield had beet smeared with a filthy wet rag. I had a beach towel and water bottle and cleaned the inside while parked off the road. I hit the windshield wipers and heard a loud scratching noise from the passenger side I hopped out to discover the blade was resting beneath the windshield- someone had broken it off, it worked fine the day before my visit to Bramam Vowing that it I’ll never cross Bramam’s threshold I stopped at Firestone and spent $30 for a new blade Decisions decisions which model Lexus will I buy - I know from personal experience the dealership a mile away is light years ahead of Bramam the way that they VALUE THEIR CUSTOMER’s LOYALTY UNLIKE BRAMAM More

Marc is a true professional. He makes the buying experience very simple and pleasant. He is friendly, trustworthy and responsive. He responds to every email or text question and He makes the buying experience very simple and pleasant. He is friendly, trustworthy and responsive. He responds to every email or text question and even liaises between me and the service department. He goes above and beyond for his customers. I highly recommend working with Marc for your vehicle. More

Excellent customer service! Many options of high quality vehicles. The environment is very friendly and welcoming. Many options of high quality vehicles. The environment is very friendly and welcoming. More

About 4 months ago, I bought a X3 from Jamal Alsafeer at Braman BMW of WPB and I had a great experience. Two weeks ago, I needed to buy a car for my daughter that she could take to school. Unexpectedly Braman BMW of WPB and I had a great experience. Two weeks ago, I needed to buy a car for my daughter that she could take to school. Unexpectedly, about a week later, the motor blew on my son’s Lexus. Now, I was in a jam and needed to buy two cars. I live in Tampa which is about 171 miles from Braman BMW. I tried to shop locally, but the selection on the west coast was limited and the extra fees were ridiculous. I test drove a few cars and some of those used cars were actually damaged. I went online to see what Braman had to offer. They had a huge selection of used cars and being I was in the market for two vehicles, I needed to find two great cars within my budget. I called Jamal Alsafeer and we discussed a Camry SE. He told me that it was in great shape so I bought it sight unseen. I went down to pick it up 4 days later and the car did not disappoint. As I was taking delivery, I walked the lot with my family to see what else Braman had to offer. We spied a beautiful Audi A4 that my daughter immediately fell in love with. So, we talked to Jamal and picked up the Audi as well. I want to thank Jamal and the staff at Braman for making the purchase process so easy. I don’t think I ever envisioned buying two cars in the same day, but with the selection, value, great prices and reasonable fees, Braman made it worthwhile for our family to drive from Tampa to WPB. Do yourself a favor and check out Braman. Jamal Alsafeer and the team will treat you like family. More

Oscar G is fantastic and we recommend him to our friends and colleagues. Will use him again. and colleagues. Will use him again. More

We’re an industrious family that works hard for our belongings, and the decision to buy a luxury car does not come without its concerns. However, the experience we had with Carlos, Igor, and Mike in th belongings, and the decision to buy a luxury car does not come without its concerns. However, the experience we had with Carlos, Igor, and Mike in the handling of our purchase was nothing short of superb. Carlos and Igor (who we spent the most time with) were family oriented, friendly people simply looking to assist and relieve any concerns in our decision. Would highly recommend this establishment for your next car. More

Nicole Stem was outstanding helping us purchase a pre-owned Mercedes. We live 1.5 hours away and she handled all the details over the phone and on-line, including our trade-in. When we arrived at t pre-owned Mercedes. We live 1.5 hours away and she handled all the details over the phone and on-line, including our trade-in. When we arrived at the dealer our vehicle was all ready and the process was seamless. There was a minor after purchase issue, and Nicole quickly handled it to our satisfaction. We love our new vehicle and highly recommend Nicole! More

They were Polite and friendly. They were Helpful and not pushy. They were Willing to negotiate. They were Helpful and not pushy. They were Willing to negotiate. More

Very knowledgeable about the product. He answered all of our questions and helped us find the right fix for our family. He answered all of our questions and helped us find the right fix for our family. More

Facility first class. Staff, without exception, very friendly and accommodating. Carlos Sanchez and Michael Morganstein were both very professional and worked hard to ma Staff, without exception, very friendly and accommodating. Carlos Sanchez and Michael Morganstein were both very professional and worked hard to make our purchase experience a pleasant one. We highly recommend, Braman BMW WPB, Carlos and Michael. More