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Braman BMW West Palm Beach
West Palm Beach, FL
1,513 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,513 reviews
May 12, 2020
Fifth car deal with Osiris and he never fails disappoint. First class! Creates personable relationships with clients and always has the interests of the clients to find the right car. First class! Creates personable relationships with clients and always has the interests of the clients to find the right car. More
by Ayeb
Employees Worked With
May 12, 2020
Osiris was knowledgeable in every area of the car buying experience. He was able to help us and make us comfortable the entire time. Thanks! experience. He was able to help us and make us comfortable the entire time. Thanks! More
by Alexaceshigh
Employees Worked With
May 12, 2020
Osiris was extremely nice to work with! He was professional and made the car buying experience the best I have ever had! Buying cars can be very stressful but Osiris made it easy as well as fun! professional and made the car buying experience the best I have ever had! Buying cars can be very stressful but Osiris made it easy as well as fun! He made me feel extremely comfortable and made me feel like I was his priority!! I would recommend him to anyone!! More
by Melissa
Employees Worked With
May 11, 2020
Wonderful service! Everything was quick and smooth, I will return here for my next car for sure! Keep it up guys, you are making people happy 😊 will return here for my next car for sure! Keep it up guys, you are making people happy 😊 More
by AK
Employees Worked With
May 11, 2020
I hate purchasing cars but Osiris was so helpful and straightforward without being pushy that I drove an hour from Miami to WPB to purchase my car from him. He was always available to answer my many tex straightforward without being pushy that I drove an hour from Miami to WPB to purchase my car from him. He was always available to answer my many texts and would let me know when new cars he thought I would be interested in came in. Overall he made what I consider to be a very stressful experience into something that was relatively easy and straightforward. More
by Marcos
Employees Worked With
May 08, 2020
Great service and great deal on like new BMW. Michael Serpone worked out a great deal for me to trade in my car, all over the phone and via text and email, and then Jamal Alsafeer provided superio Michael Serpone worked out a great deal for me to trade in my car, all over the phone and via text and email, and then Jamal Alsafeer provided superior service in arranging to have the car delivered to me at home. I could not have asked for anything more. All of my questions and concerns were answered by Jamal in a timely, efficient and friendly manner. I don't know his full name, but Mitch, who delivered the car and finished the paperwork with me at my home, was also excellent. More
by Gary Axelrod
May 01, 2020
Santiago is great. Very personable, energetic, thoughtful. I did not feel pressured in any way to purchase the car. I felt the pricing and process was easy and comfortable . Thank you thoughtful. I did not feel pressured in any way to purchase the car. I felt the pricing and process was easy and comfortable . Thank you More
by sarah43733
Employees Worked With
Santiago Mejia
April 15, 2020
Beware of the finance guys!!! I went in with a 700 plus credit score ,was told they had run it twice ,not so, low and behold my credit was run 15 times. I don't know what they gain by messing around with credit score ,was told they had run it twice ,not so, low and behold my credit was run 15 times. I don't know what they gain by messing around with people's credit . Mine has been impacted by these liars. I will never go back there. More
by Marlab4550
Employees Worked With
Nico Scattino
March 25, 2020
Poor customer service and repairs. I brought my vehicle to Braman Service reference engine warning light on March 16, 2020. I checked error codes (DTC) that were showing on my car and b I brought my vehicle to Braman Service reference engine warning light on March 16, 2020. I checked error codes (DTC) that were showing on my car and brought that information in with me. I presented paper with that information to service adviser who picked up the paper by the corner and tossed it back across the desk to me saying he did not need to see my information. He was talking down to me and being rude. I picked up my car the next day to discover car had same problem it was brought in for. I called dealership and made appointment asking for another service adviser. I met with the new service adviser and started to give him my paper with information. He held up his hand and said he did not need to see it. He acted upset and even hostile towards me. After waiting for a while the service adviser came to me and said that on my previous visit they identified the problem but did not replace the broken part to fix it. I asked why and the adviser said he did not know why, still acting angry towards me. Maybe Braman employees should accept what ever help they are offered. Will not return to this dealership. More
by stevebags
Employees Worked With
Laurence Gardiner, Francisco Santos
March 04, 2020
Super Dealer Braman is great to work with. Looking forward to do more business in the future. Mark Jaffe is great to work with. Great Management. Super Sales and s Braman is great to work with. Looking forward to do more business in the future. Mark Jaffe is great to work with. Great Management. Super Sales and service dept. More
by Steven Yariv
Employees Worked With
Other Employees :
Rob Ortega, Mike Scharmer, Jerry Libes
