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Brandfon Hyundai
New Haven, CT
350 Reviews
There are numerous reasons why drivers choose Brandfon Hyundai. Proudly serving New Haven, Hamden, Milford, Stratford and Wallingford, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 350 reviews
September 15, 2016
Friendly and really care about you and your needs Kris Sharma and John Ochman are fantastic. Kris is practically family to me. I have owned 7 Hyundai. Love the new 2017 Hyundai Elantra. This dealershi Kris Sharma and John Ochman are fantastic. Kris is practically family to me. I have owned 7 Hyundai. Love the new 2017 Hyundai Elantra. This dealership really cares about you and they listen to you. The service department is excellent. Everyone there is one big happy family. He helped us clean out my daughter's 2009 Hyundai and help put all of her equipment in to the new car. Also I told Kris the very next day that we forgot to take out a CD out of the CD player and he took it out for us. The next day he gave it to my daughter. This is what you call going beyond his duties to make sure his customers are happy. More
by lorastoddard
September 08, 2016
Buying a Sonata sport Came in on Wednesday to look at various models vet with j and decided on buying a Sonata sport sign papers on Thursday and drove out of the dealership Came in on Wednesday to look at various models vet with j and decided on buying a Sonata sport sign papers on Thursday and drove out of the dealership with my new Sonata on Friday More
by pfigura
Verified CustomerEmployees Worked With
Jay Holliday
September 07, 2016
Excellent Customer Service If it wasn't for John Mercado at Quality Hyundai in New Haven, CT I wouldn't have leased my new Veloster. I was unsure about leasing and he worked wi If it wasn't for John Mercado at Quality Hyundai in New Haven, CT I wouldn't have leased my new Veloster. I was unsure about leasing and he worked with me on price and eased my concerns. He also is a very genuine, kind, non-pushy salesman. I was turned off by other sales people but I felt like John actually cared about me and wasn't all about dollars and cents. The other sales people at Hyundai and other locations should take notice. More
by JazzGirl
Employees Worked With
September 05, 2016
Great Customer Service Great customer service. I felt no pressure at all like you get from other places. The staff cares about what type of car you are looking for as far a Great customer service. I felt no pressure at all like you get from other places. The staff cares about what type of car you are looking for as far as expectations. More
by Sylvia V.
September 01, 2016
Excellent buying experience John is an excellent sales person very knowledgeable but not pushy . He tried to find out what my needs were before showing me any cars so we didn't w John is an excellent sales person very knowledgeable but not pushy . He tried to find out what my needs were before showing me any cars so we didn't waste time . Always very polite and respectful . More
by cynthiawalker623
Employees Worked With
August 29, 2016
Excellent service We have always gotten excellent service. Everyone is always helpful and courteous. We would recommend this dealership to anyone interested in purcha We have always gotten excellent service. Everyone is always helpful and courteous. We would recommend this dealership to anyone interested in purchasing a new or used vehicle. More
by br
Employees Worked With
Brian Langley
August 29, 2016
Great experience! The staff at Quality Hyundai made my car buying experience very pleasurable. This was the first time I ever had a stress free purchase at a dealership The staff at Quality Hyundai made my car buying experience very pleasurable. This was the first time I ever had a stress free purchase at a dealership. I love my new Tucson! Thanks, guys! More
by phyllisdcarlisle
August 25, 2016
Great Delership This is our third Hyundai purchased,( our second from Quality) and we have sent at least six to eight people to the dealership ...They are most prof This is our third Hyundai purchased,( our second from Quality) and we have sent at least six to eight people to the dealership ...They are most professional and personal.. A welcoming approach without pressure makes them stand out in making you comfortable. and thus satisfied with your purchase. We are most grateful to Joe Blickfeld and his staff for the personal attention they provide. More
by jgdenegris
Employees Worked With
Brian Langley
August 23, 2016
Great experance and got what I was looking for. Very friendly and helped with returning my old lease to a different dealer. Made you feel comfortable and experance and got what I was looking for. Very friendly and helped with returning my old lease to a different dealer. Made you feel comfortable and at home More
by nclark1220
Employees Worked With
August 18, 2016
Recommendations I would recommend the Dealership to someone only if the Dealership got back to me with some logical explanation as to why things played out as they di I would recommend the Dealership to someone only if the Dealership got back to me with some logical explanation as to why things played out as they did on the day I picked up the new car. I would like to know why I never had this problem with any other car I leased. I never made a complaint with any other Dealership all these years and it plays heavily on me that I have to make this complaint. Everyone at the Dealership was pleasant and this only has to do with the way I was "literally" left "holding the bag". No one recommended me to the Dealership...I just walked in. Kris was very knowledgeable of the product. More
by shoreline22
Employees Worked With
