Brandon Honda - Service Center

I recently had the pleasure of experiencing my first service appointment at Brandon Honda for my 2024 Honda Pilot All-Wheel Drive Touring, and I am delighted to share my overwhelmingly positive experien service appointment at Brandon Honda for my 2024 Honda Pilot All-Wheel Drive Touring, and I am delighted to share my overwhelmingly positive experience. From the moment I arrived until the moment I left, the entire process was seamless, efficient, and truly customer-centric. Upon arrival, I was immediately impressed by the welcoming and professional atmosphere of Brandon Honda. The facility is modern, clean, and well-organized, reflecting a high standard of excellence. The staff greeted me with genuine smiles and courtesy, making me feel valued as a customer from the outset. The service advisor, who attended to my vehicle, demonstrated exceptional knowledge and professionalism. He took the time to thoroughly explain the services that would be performed on my 2024 Honda Pilot, addressing any questions I had with clarity and patience. It was evident that the staff at Brandon Honda are well-trained and highly skilled, instilling confidence in the quality of their work. One of the standout aspects of my visit was the efficiency with which the service was conducted. Despite being my first service appointment, the entire process was completed in a timely manner, far exceeding my expectations. The service team worked diligently to ensure that my vehicle was thoroughly inspected and serviced without any unnecessary delays. This level of efficiency is a testament to their dedication and expertise. The quality of service provided was impeccable. My Honda Pilot was returned to me in pristine condition, having undergone a comprehensive check-up and maintenance. The attention to detail was evident, and I felt reassured knowing that my vehicle was in excellent hands. Additionally, the service team provided a detailed report of the work carried out, including any potential issues to keep an eye on in the future. This level of transparency and communication is highly commendable. While waiting for my vehicle, I had the opportunity to enjoy the customer lounge, which is equipped with a range of amenities to enhance the overall experience. The lounge is comfortable and well-appointed, offering complimentary refreshments, Wi-Fi, and a quiet environment to relax or catch up on work. It’s clear that Brandon Honda goes above and beyond to ensure that their customers are comfortable and well-cared for during their visit. My experience at Brandon Honda for the first service of my 2024 Honda Pilot All-Wheel Drive Touring was nothing short of exceptional. The professionalism, efficiency, and quality of service provided far exceeded my expectations. It is evident that Brandon Honda prioritizes customer satisfaction and strives for excellence in every aspect of their operations. I wholeheartedly recommend Brandon Honda to anyone in need of vehicle servicing or considering purchasing a new vehicle. Their commitment to providing outstanding service and ensuring customer satisfaction is truly commendable. I look forward to returning for future services and continuing to experience the exemplary service that Brandon Honda consistently delivers. More

The best worker at Brandon Honda, very grateful for his service and professionalism, thank you Cardona. service and professionalism, thank you Cardona. More

Don was very friendly and understanding. He advised me to get an additional service done. I would highly recommend him to anyone. He advised me to get an additional service done. I would highly recommend him to anyone. More

Let’s say I’ve never had an issue with this dealership until I recently came for a tire issue. After I was sent a video and from the technician that everything was okay, 10 minutes after picking up my ca until I recently came for a tire issue. After I was sent a video and from the technician that everything was okay, 10 minutes after picking up my car I had a blow out on the highway. The service advisor sent the tech out to change my tire to a spare. The manager came over and rectified by compensating me for the tow and for the new tire. She kept reiterating how this should have never happened and was a safety concern. She added a few more free oil changes to also rectify situation. More

Michael Mack did a great job working with the technicians in the service department to try to resolve the issue with the transmission on my wife's 2008 Accord and helping me decide to trade it in for a new c in the service department to try to resolve the issue with the transmission on my wife's 2008 Accord and helping me decide to trade it in for a new car. The he introduced us to Chris Irvin and Stephanie Mejia who analyzed our needs and brought us a new Accord and new CRV to test drive. After helping us decide on the Accord, Chris helped me by professionally explaining the different options to choose from and working up a rough cost for us to consider. Shareif Hammad then did a superb job in working up the final costs to meet our needs, while Chris worked with Augie Cardona to schedule installation of several of the options my wife selected that enabled me to pick up the new car at a time and date that I could accommodate. Overall a very professional team effort. More

Travis took care of me in service yesterday. Replaced all 4 of my tires at a great price and got me in and out in a timely matter! Service department is amazing! Replaced all 4 of my tires at a great price and got me in and out in a timely matter! Service department is amazing! More

We have been using Brandon Honda since we bought our car there, a 2017 CRV. We have always been very impressed with their service department. All of the employees appear to be customer oriented. Highly reco there, a 2017 CRV. We have always been very impressed with their service department. All of the employees appear to be customer oriented. Highly recommend Brandon Honda. More

I have been a costumer for 21 years and I highly recommend this dealership for servicing and buying cars recommend this dealership for servicing and buying cars More