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Brandon Honda - Service Center

Tampa, FL

4.7
6,124 Reviews

6,124 Reviews of Brandon Honda - Service Center

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May 19, 2025

Great staff and communication while getting my vehicle serviced. Peter was well educated and knowledgeable to advise me on services and recalls needed. More

by d.torresii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Staff was professional and customer service oriented; however on two (2) different visits; on two (2) separate days. technician were unable to diagnose the problem. I was referred to a Chevy dealer 40 mi More

by SIMMO642
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 19, 2025

Brandon Honda Is The best dealer ship in all Tampa Bay, o maybe all Florida. More

by bdomaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Beddow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Counts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Coney
May 19, 2025

Brandon Honda is amazing! My family and I take all of our vehicles there to be serviced. I really like working with Mike Hudak and Ayman! My family purchased all of our Honda More

by TIMMISH2073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayman Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Kylie was amazing. She kept me informed the entire repair process and even secured a loaner for me. More

by BIGBOYGOLF68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lewis
May 19, 2025

Two poor experiences. The first time I brought my van in for a recall. While I was there I mentioned a couple things that were wrong with it. I was told they would take a More

by Lyndseaerin22
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Bedell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 19, 2025 -

Brandon Honda responded

Thank you for taking the time to share your detailed feedback. I want to sincerely apologize for both of your recent experiences with our service department. You should never feel dismissed, blamed, or misled—especially when dealing with warranty-related concerns and unexpected vehicle issues. While I’m glad to hear Kevin was kind and compassionate during your most recent visit, I understand that doesn’t undo the stress, time, and unresolved issues you’ve faced. Please know your feedback has been shared with our leadership team, and I will personally review your case. If you are open to a conversation, I’d appreciate the chance to speak with you and do whatever I can to assist further. You can reach me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

May 18, 2025

Service manager was very good in communication and was able to help / assist without any issues. Completely satisfied ! More

by venkata.kns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylie
May 18, 2025

Brenda Honda did good with my oil change I will be returning for other work at Brenda Honda More

by j.mcelyea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Tom my service manager is great! He always knows how to provide the best service possible even when I don’t know what my car needs. He makes me feel like I’m appreciated as a custome More

by Bumbu1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Bumbu1980 responded

Tom my service manager is great! He always knows how to provide the best service possible even when I don’t know what my car needs. He makes me feel like I’m appreciated as a customer! Great service! Thank you for all you do!

May 18, 2025

Service is always professional. I have been with Honda for years. Kyle Lampp is the best, always looking out for my concerns. More

by GEOSCO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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