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Brandon Honda - Service Center

Tampa, FL

4.7
6,124 Reviews

6,124 Reviews of Brandon Honda - Service Center

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April 25, 2025

I come last five years and my experience is very good service is excellent good service More

by VPATEL1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle lamp is very nice service Advisor I very happy for his service
April 24, 2025

Kyle was helpful and knowledgeable. Everything went well. We would recommend Kyle and Brandon Honda. More

by Mmgerhard09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Brandon Honda provides Fast service and excellent customer service. Very detailed and I like I can visually see when working on my car service and keep me posted throughout the process More

by angelinafantauzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Unger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Wonderful and prompt service. They were kind to me and helped me to have my car diagnosed correctly. More

by MICHAELOAKESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Fish
April 24, 2025

Brandon Honda is great. The service is always friendly, fast and exceptional. Mike Hudak is the best More

by JRONIDI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanani Kekuewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I came because of a TPMS light on my dash. Turns out I had two nails in my tire. The tech spotted one nail and repaired the tire. The next time I drove my car the TPMS light came on. I pulled More

by jrkula80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mus (Moose)
April 24, 2025

I have never had a problem with the Brandon Honda staff. I have a disability, but I am treated with respect and kindness. This means a lot and why I bought my last 2 cars here. More

by LAMFOGARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I created an account and opened a ticket with six specific items to be completed. The ticket was ignored and my wife was told a complete 30K service would be done that cost us $2600. My wife was con More

by AELLENA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaylie
Apr 25, 2025 -

Brandon Honda responded

Thank you for taking the time to share your experience. I sincerely apologize for the confusion, lack of follow-up, and the overall disappointment during your recent service visit. It’s clear that your original service request was not handled with the care and communication it deserved, and I understand how frustrating it must have been for both you and your wife. The breakdown in communication—from the unreturned calls, to the unexpected service charges, to the car wash that was promised but never completed—is unacceptable and far from the standard we strive to uphold. Your feedback has been shared with our team, and I’ll be personally reviewing this matter to ensure proper accountability and to prevent this from happening again. I would appreciate the opportunity to speak with you directly and help make this right. Please feel free to contact me at 813-664-1234 or rvanhart@brandonhonda.com. Thank you again for bringing this to my attention. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 24, 2025

I’ve been making appointments with Augie for the past 4 years. He is awesome More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

My advisor Kylee always goes above and beyond for my family and I the best. More

by KUTREECE221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylee
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