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Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews

6,125 Reviews of Brandon Honda - Service Center

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January 18, 2025

I don’t mind writing a short review but this should be optional if you want more people to reply. More

by maloneyfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson, great service, fast and explained everything
January 18, 2025

Super job, kept informed. Video of the work was excellent.,Brandon Honda is the best dealership I have ever worked with. More

by GPEEBLES90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Kaylie was wonderful so pleasant. Oil change took a little longer than i expected -I checking around 1:50 my appointment was for 2:15 — had a car wash -left the building 3:50 The wa More

by pamela.stefani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylie
January 17, 2025

For my first visit it Fast, Easy, and Free! I will be back again for service. More

by mcguigan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Kyle was helpful every step of the way from the time I pulled in until I got in the finished car. More

by KMATT14195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
January 17, 2025

Clear details and positive and willing to help. Very friendly and has very clear answers to questions. More

by FUNGUY12001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I brought my vehicle in to Brandon Honda for a service inquiry because my daughter informed me that the engine light came on. Prior to brining the vehicle in, I check to see what codes registered. The cod More

by HLHUDSON3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Negri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Vonick
Jan 17, 2025 -

Brandon Honda responded

Dear HLHudson3, Thank you for taking the time to share your experience. I sincerely apologize for the confusion and frustration you encountered during your recent visit. It’s concerning to hear about the discrepancies in communication and the diagnosis of your vehicle. Our goal is to provide accurate and transparent service, and I regret that we fell short in this instance. Your feedback is invaluable, and I will personally address this situation with our team to ensure we review our processes and improve both communication and diagnostic accuracy. If you’re willing, I’d like the opportunity to discuss your experience further and see how we can make things right. Please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. Thank you for bringing this matter to our attention. We value your trust and will strive to ensure a better experience for you in the future. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

January 16, 2025

Rick has great customer service and actually is looking out for the customers best interest A+. It's ways a pleasure doing business with him. More

by sherinaarmstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Got me in for service quickly and had me out the door in no time, awesome experience!! More

by JUSTRIDEBICYCLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Thomas was very helpful and knowledgeable. Had a complicated repair and was finished on-site promptly. Great experience with this top notch dealership. Will be back. More

by jrweir27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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