Back

Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews

6,125 Reviews of Brandon Honda - Service Center

Sort by
November 25, 2024

The service was excellent and everything went smoothly. Wait time was as usual couple of hours. Jason Beaupiere explained everything with clarity. He kept me informed during the Wait time Didn't even have More

by Rankine45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Beaupiere
November 25, 2024

What happened to the cafe that was always a plus when having car serviced at your location More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Since 2005, I have only had 1 bad experience there & it was made good. I like their service department More

by RMA537
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanani Kekuewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

The most awesome assistant manager I’ve meet there since I been going there for many years is Carson More

by NINACYNDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson
November 24, 2024

Everything was straight forward and the process was simple. Rick did a great job facilitating the appointment More

by juliansultan13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The wait for just an oil change with an appointment is absolutely ridiculous. I would understand a 2 hour wait for a walk in, but not an appointment. More

by litlit63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Brandon Honda responded

litlit63, Thank you for sharing your concerns regarding the wait time for your recent oil change appointment. We sincerely apologize for any inconvenience caused and understand how frustrating this experience must have been. Your feedback is invaluable, and we are actively reviewing our scheduling and service processes to ensure we provide a more efficient experience moving forward. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out. We greatly value your business and look forward to exceeding your expectations on your next visit. Kind regards, Rachel Van Hart Fixed Operations Director Brandon Honda 813-664-1234 or rvanhart@brandonhonda.com

November 23, 2024

Brandon Honda staff is always professional regardless of which department that you’re dealing with every time. More

by RANDALLTAYLOR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaQuita "Q" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yousef
November 23, 2024

Special thank to James Johnson for his assistance as usual you are the top keep it up. More

by Hesham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
November 23, 2024

The dealership is always clean, friendly atmosphere. Mr. Agustin Cardona and Mr. Chris Irvin Makes the difference this two gentlemen are awesome, They definitely know how to deliver outstanding service More

by mejia,joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos from the outside! I do not happen to have his last name, but I believe Agustin Cardona will know who I’m talking about when somebody dirty in my car. He was there helping me clean my car. Very friendly and respectful
November 23, 2024

It was the best service ever! Friendly service, knowledgeable and fast service. Looking forward to my next service. More

by EDUCATION_USF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
98
...