Branhaven Jeep Chrysler Dodge Ram

Everyone was very friendly and helpful during the buying process. We came in Saturday morning to get my old Durango apprised, and were told to come back at 4:30pm to finalize the deal. Everything was going process. We came in Saturday morning to get my old Durango apprised, and were told to come back at 4:30pm to finalize the deal. Everything was going smooth and easy, then we waited 2 hours to be helped by Brandon in Financing. My recommendation would be to have more office/finance people available during your busiest days/hours. We were told because it was Saturday they were very busy. Also, because it was Saturday, the insurance would not be changed from our old car to new car until Monday. By Wednesday, when it still wasn't done, we called insurance company ourselves. Asked sales associate Jonathan about some concerns we had with new Durango when we got home and he said he would check with the service people on Monday and today is Thursday and have had no response. It seams that once the vehicle is out the door their work is done! More

I strongly wouldnt recommend Bran Haven Jeep Dodge! apparently there was a "miscommunication" between the sales person and a extremely unprofessional and rude sales manager Brandon on the terms of the apparently there was a "miscommunication" between the sales person and a extremely unprofessional and rude sales manager Brandon on the terms of the agreement. He tried to imply it was my fault they messed up, which it absolutely was not. Long story short, At Bran Haven they could careless if your unhappy with something as long as they got the sale! I Would strongly recommend going to a different Dodge Dealer..Wish I had spent my 40k elsewhere!! More

I hate buying cars. And, while we initially had some hiccups in our experience with Branhaven, overall they did a great job. Angelo is one of those guys you feel like you've known a long time and his k hiccups in our experience with Branhaven, overall they did a great job. Angelo is one of those guys you feel like you've known a long time and his knowledge of cars is astronomical. He gave me a real education. Even if we had not bought a car, it still would have been a postive experience with everything that I learned. We spent hours with him looking at different cars, and he had a real passion for what he was doing. We had to come back a few days later to sign the final paperwork and brought our two boys along this time who are 1 and 2. The entire dealership pretty much chipped in and helped us keep them occupied while we signed all the paperwork. My least favorite part of buying a car is usually sitting with the finance guy, but Brandon didn't try to sell us all the extra bells and whistles. He mapped everything out for us and told us how much everything was going to cost and left it at that. If we wanted extras, they were there for us with a price next to them. He was not pushy at all. He also did everything quickly as he probably saw our frustration from chasing the kids all over the place. The dealership is just a good group of people. They gave us a good deal on the car we were looking for and treated us with kindness the entire time. Overall we were very pleased. More

Bill was great to work with he made me feel like I was his most important customer, though I was buying a used car. It was a good experience. his most important customer, though I was buying a used car. It was a good experience. More

Would absolutely recommend this dealership to anyone who was willing to listen. Everyone was so helpful and easy to work with! We Will be back! was willing to listen. Everyone was so helpful and easy to work with! We Will be back! More

Bill is a knowlegeble and courteous sales person who helps the buyer get what they want and not what the dealership or brand wants to sell them. A very efficent and stress free transaction. helps the buyer get what they want and not what the dealership or brand wants to sell them. A very efficent and stress free transaction. More

Bill was very helpful and considerate. He was not pushy and was patient to help deliver the right car for me. He was able to help me find what I was looking for and was willing to go the extra mile. and was patient to help deliver the right car for me. He was able to help me find what I was looking for and was willing to go the extra mile. More

Purchased a preowned certified Chrysler 200 touring. On Monday I found my car on the Internet, gave Jamie,Internet sales, my previous best price and asked if they wanted to match that offer. I had been neo Monday I found my car on the Internet, gave Jamie,Internet sales, my previous best price and asked if they wanted to match that offer. I had been neogiating with 5 dealerships, within 100 mile radius of my home in NYS. Jamie, ,was extremely conscientious, promptly responding to my offer and answering all my questions/requests over the next three days. Johnathon took over my purchase once Jamie and I agreed we had a deal. Johnathon coordinated all the paperwork and I made an appointment to pick up the car on Saturday. After,just reading other reviews, Saturday pick ups seem to be not the best time to complete a purchase. I too waited longer than I would have liked, the explanation I received was the first appointment of the day,also from NYS, had arrived an hour late and thus everyone after them was late.Once my turn came,Brandon, financial person was very fast, direct and clear with all the necessary forms to be signed. Johnathon,although very busy, made me feel like he had all the time in the world to orient me to my car. Branhaven,even sent a shuttle to New Haven to pick up my son,who had taken a train from NYC to drive my old car home. My "new car" was exactly as described to me on the Internet and over the phone. The whole purchase was easy,clear, and a pleasure. Carol Rockland county, ny More

The experience I had with my salesman Jonathan was great. I was very pleased with the vehicle I purchased. The only comments I have is with the reception area. When my wife and I showed up to pick up our tru I was very pleased with the vehicle I purchased. The only comments I have is with the reception area. When my wife and I showed up to pick up our truck we entered the showroom with barely a notice from the receptionist, we were made to wait while our salesman was busy with something else. We should have been offered a seat and asked if we would like any water or coffee maybe a soft drink. After all we did have an appointment and we did show up on time. When going over the features of the truck, Jon seemed to be all over the place when showing the different options, which left us a little confused and rushed. Finally, we were left waiting while our paperwork was being prepared, which we thought should have been ready for us when we showed up. Again we had an appointment so they knew we were coming. More