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Branhaven Jeep Chrysler Dodge Ram - Service Center

Branford, CT

4.9
104 Reviews
Call Service Center (203) 488-6351

104 Reviews of Branhaven Jeep Chrysler Dodge Ram - Service Center

Sort by
April 30, 2023

Excellent service. Good communication. Done in a certified and timely fashion. Cost was fare . Overall experience outstanding. Christopher Severino Shorelin More

by shoremason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for taking the time to leave us this wonderful 5-star review. It brings us joy to know that you received excellent service from our Service Department and that your overall experience was outstanding. We are truly thrilled to learn that everything was done in a certified and timely fashion. We appreciate you choosing us here at Branhaven CDJR. Take care.

Helpful
April 05, 2023

Always a great experience at Branhaven when I get my car serviced. Everyone is friendly and never have to wait long. Love it!! More

by Stevegodiksen
Recommend Dealer
Yes
Employees Worked With
Robert Lavallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

We know the importance of having a great experience when servicing your car, thanks for choosing Branhaven CDJR to help. Your high rating and review are greatly appreciated.

Helpful
February 27, 2023

I have been going to Branhaven and Jeep and Chad always takes care of my vehicle’s needs. Chad is very friendly, approachable, and very professional. He is always ready and willing to help. More

by Jongjong97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for taking the time to leave this positive review. It was our pleasure to provide a professional, and friendly experience at Branhaven CDJR while taking care of your vehicle's needs. Have a wonderful day!

Helpful
February 03, 2023

Great service! Knowledgeable and Friendly staff. I would highly recommend. Been a customer for almost 20 years More

by Mana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl and nick in service
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Feb 03, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

We enjoy having you as a valued customer, Mana, and look forward to providing you with the same highly-rated service for years to come. We hope to see you again at Branhaven CDJR.

Helpful
December 30, 2022

Service was very professional, easy to make an appointment. The car was ready on time with no problems. More

by tsm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

We are so glad to learn about the 5-star experience you had working with our Service Team! Thank you for highlighting how easy the scheduling process was, as well as how your repairs were completed in a timely manner. You can always be sure to expect this same level of customer service from our team here at Branhaven CDJR.

Helpful
December 15, 2022

Would highly recommend Branhaven Jeep as the are definitely the best Jeep Chrysler Dealership in the state of Connecticut More

by cafm623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi. Thanks for the recommendation and 5-star rating. We strive to be the best Jeep Chrysler Dealership for all our customers. We hope you continue to choose Branhaven CDJR for any assistance you may need in the future. Have an awesome day.

Helpful
December 06, 2022

I bought my Jeep at Branhaven Jeep seven years ago and have always had them service my Jeep. I have never been disappointed and appreciate their quality workmanship abc friendly treatment. More

by kenny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

kenny1 responded

I filled out this review and meant ever word of it. Branhaven represents Jeep very well and I have been buying jeeps for almost 25 years. Branhaven is my first choice for buying my jeeps.

Dec 06, 2022 -

kenny1 responded

See above

Helpful
November 13, 2022

Sam in service was very professional I was from Texas and he really took care of me like I was family Branhaven has a 5 star service rating in my option Sam help me get my rental reimbursement from Chrysler More

by John.mcwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service
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Nov 13, 2022 -

John.mcwilliam responded

Thank you Sam in service for everything that you have done to take care of my Ram 3500 you are one of the best service advisors that I’ve ever dealt with

Nov 14, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi John, it's our pleasure to learn our team was so helpful with the rental reimbursement and took great care of you. Here at Branhaven CDJR, you are family. Thank you for the positive review and for choosing us. If you need further assistance, please contact us anytime. Have a fantastic day.

Helpful
November 03, 2022

The service manager took care of us like family He followed up with phone calls and had our vehicle ready on time More

by sssep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello. It's great to read our Service Team provides a caring service, following up with you and delivering prompt service. Branhaven CDJR values you and works to ensure you are satisfied.

Helpful
November 01, 2022

I made an observation weeks after a routine service and brought it to the attention of the service manager who kept his word and ensure it was completely resolved upon my next service. I would highly recom More

by markmccall3110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello Mark, thank you so much for your high recommendation. Our Service Team and Manager care about our customer's satisfaction. We wanted to stay true to our word and make sure you were well taken care of and your problem was fixed during your recent visit. We value your business and hope to see you back in the future at Branhaven CDJR.

Helpful
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