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Brent Brown Toyota

Orem, UT

4.2
6,996 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 6,996 reviews

January 20, 2024

Great experience, easy to schedule everything was on time, in and out. Drew was great, everything went well. There were no delays in getting the truck in, serviced and out. I live about 2 miles from the More

by kennykhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the feedback. It is great to know that you had a good experience with our Service Department and if you need anything else from us at Brent Brown Toyota, please let us know.

January 20, 2024

Isaiah is the BEST! I walked into Brent Brown Toyota in Orem today looking for a very specific vehicle. Isaiah immediately greeted me in a friendly and professional way More

by New Car Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hafen
Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the kind words. We are delighted to know that you had a great car-buying experience with our team at Brent Brown Toyota. We truly value your business and we hope that you will continue to choose us in the future!

January 19, 2024

Kaua is the greatest. Well organized, very kind, and so great to work with. thank you for letting me have her to work with. More

by lbenson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! We are happy to know that our team was helpful and we hope to see you again at Brent Brown Toyota!

January 18, 2024

Kyle was easy to work with, listened to my needs to help me select the best vehicle for my purposes, and had me through the entire process in less than 4 hours (elapsed time) from the handshake to the paper More

by sydney.isle02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brent Brown Toyota responded

We are happy to know that you had a 5-star car-buying experience with us at Brent Brown Toyota. We hope that you enjoy your car!

January 18, 2024

McKay did a phenomenal job helping us get the rav4 at the price we wanted. More

by brittnersmartt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Mckay" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive review and rating! It is great to know that our team helped make your car-buying experience a good one. We hope to see you again at Brent Brown Toyota!

January 18, 2024

Drew is a complete stud! Made buying a car a pleasure! I’d recommend Brent brown and for sure Drew and Nate! More

by HUGGPLUMBING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience and we appreciate you recommending us at Brent Brown Toyota!

January 18, 2024

Not happy with help with my concern about the braking sound on my new Bz4x. More

by JRDRIGGSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know who reviewed the brakes
Feb 13, 2024 -

Brent Brown Toyota responded

Hello, Thank you for bringing this to our attention and sharing this feedback about your vehicle. We want to provide excellent customer care and we would like to address this with you. Could you please contact us at the information below? Best, Customer Relations Manager 801-223-4406

January 17, 2024

The dealership itself felt a little depressing and no one seemed like they really wanted to be there except for my advisor who was amazing! More

by Braxton Ables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brent Brown Toyota responded

Hello Braxton, Thank you for your feedback. Although we are happy to know that your advisor was amazing, we would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

January 17, 2024

The staff members here are always helpful, friendly and skilled. I have always avoided dealerships for auto care until now… More

by d7HAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brent Brown Toyota responded

Thank you for the amazing feedback. We value your business at Brent Brown Toyota and we look forward to any future visits!

January 17, 2024

Joel was able to work my car in on the same day I brought it in! More

by CHRISTOPHEROERTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brent Brown Toyota responded

We appreciate the 5-star rating. It is great our Service Team was helpful and we hope that you will continue to choose Brent Brown Toyota in the future!

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