Brent Brown Toyota

The staff at the service department are very nice but the whole system is coatic. whole system is coatic. More

While recent service was OK I will likely not purchase from Brent Brown again due past bad experiences with service. Once warranty is over I’ll find somewhere else to get service. from Brent Brown again due past bad experiences with service. Once warranty is over I’ll find somewhere else to get service. More

I came in to purchase the one-year oil change package so my husband wouldn’t neglect to get the oil changed. Jason was very courteous and gave me paper copies I could give my husband. my husband wouldn’t neglect to get the oil changed. Jason was very courteous and gave me paper copies I could give my husband. More

McKay was no pressure, respectful, trusting, helpful, and considered a new friend. He really took great care of use without the stress of buying a car! Thanks McKay!! I’m considered a new friend. He really took great care of use without the stress of buying a car! Thanks McKay!! I’m More

My service advisor, Lani is the best! She is so great to work with and does a great job communicating with me. She is so great to work with and does a great job communicating with me. More

It took a lot longer than we had anticipated but at least we did get the work done and a second key. Thank you for the shuttle service. we did get the work done and a second key. Thank you for the shuttle service. More

The dealership is fine and treats customers well. My aggravation lies in the "idiot light" on my 2021 Highlander. The "service needed contact your dealer" message has been on since November. I finall My aggravation lies in the "idiot light" on my 2021 Highlander. The "service needed contact your dealer" message has been on since November. I finally had time to bring it in yesterday, 1/4/24 only to find the tech telling me the light comes on every 5k miles and I wasn't due for an oil change for another 5k miles. They rotated my tires since I was there, but I had no real reason to take off work for this. So, please tell Toyota to chill on the idiot light and if it will turn on no matter what, maybe the "smart" vehicle can be more specific as to why the warning is on every time the car is started. Just seems like it's designed to lure you into the dealership for ~something~. More

I have a very good experience working with Isaiah who helped me find a car at Brent Brown Toyota. Isaiah offered me different options and worked with me to purchase a car that fit into my budget and the helped me find a car at Brent Brown Toyota. Isaiah offered me different options and worked with me to purchase a car that fit into my budget and the one that I really like. Thanks, Isaiah and I will certainly consider purchasing another car from Brent Brown Toyota in the future. More

I really appreciated how quick and straightforward the process was; both Denton and Kaleb were super helpful. This was my first time buying a car, and other dealerships were kinda slimy and not straightfo process was; both Denton and Kaleb were super helpful. This was my first time buying a car, and other dealerships were kinda slimy and not straightforward, whereas this one was super helpful for answering my questions, following up, and making sure everything was in order, including doing my emissions test for free. I will say the finance portion felt rushed and did not answer my questions very well but was still nice. More

Great help, great visit! I was impressed with the speed and quality of service Drew had. I was impressed with the speed and quality of service Drew had. More