Brent Brown Toyota

Parts replacement, undercarriage repair. I worked with (I believe his name was "Jon?" I also worked with Mike Black who had a mechanic jump on an undercarriage shield problem right away! I I worked with (I believe his name was "Jon?" I also worked with Mike Black who had a mechanic jump on an undercarriage shield problem right away! I have worked with Mike Black for several years and appreciate his mantra of always "taking care of the customer." More

Great Customer service I have been going to Brent Brown for many years for my semi-annual maintenance. They are great at setting expectations, and are very friendly. Recen I have been going to Brent Brown for many years for my semi-annual maintenance. They are great at setting expectations, and are very friendly. Recently my battery gave out. Joel was responsive and quick to get the problem fixed, and communicated very clearly to me about what needed to be done. We will continue to use Brent Brown for our car maintenance and repairs. More

Excellent Service I was in and out in the time scheduled. They told me and showed me with a video exactly what they did to my car. I was in and out in the time scheduled. They told me and showed me with a video exactly what they did to my car. More

Highly recommend The service I received was excellent. From the phone call I had scheduling the appointment to the quick and friendly drop off to the speedy wait time The service I received was excellent. From the phone call I had scheduling the appointment to the quick and friendly drop off to the speedy wait time to service my vehicle. I was impressed. More

Great Team! Willing to go the Extra Mile These guys are awesome! From the moment I entered the service department to the moment I left every interaction I had with the staff was pleasing. My These guys are awesome! From the moment I entered the service department to the moment I left every interaction I had with the staff was pleasing. My car was done in a timely manner and all expectations were met. More

Purchased a new Rav 4 - Great Experience worked with Morgan and Odell, looked at Lexus and Ford and decided to go with a Rav 4 adventure package. Rory in the business office was nice and pro worked with Morgan and Odell, looked at Lexus and Ford and decided to go with a Rav 4 adventure package. Rory in the business office was nice and professional. More

Excellent Sevice Brent Brown service center was very accomodating even as a drive in without a scheduled appointment. Service completed before estimated time and rece Brent Brown service center was very accomodating even as a drive in without a scheduled appointment. Service completed before estimated time and received call when it was ready to pick up. More

Fast, Fair, Friendly On time service with video of each service step. Very thorough inspection of all parts of the vehicle from alignment, brakes, tires and fluids. Love On time service with video of each service step. Very thorough inspection of all parts of the vehicle from alignment, brakes, tires and fluids. Loved watching the video of the service. More

Excellent! I got right into the service center without a wait. I needed my annual mileage service, and didn't make an appointment. I was helped quickly and eff I got right into the service center without a wait. I needed my annual mileage service, and didn't make an appointment. I was helped quickly and efficiently. Was told it would be done in about 3 hours, which was fine since I was going to drop it off and go back to work. The shuttle was available to take me back to work in 10 minutes. I received a call less than a hour later telling me my car was done. The whole process was so quick and easy. Everyone that I talked to in the service center was wonderful and friendly! More

Fixed a flat for free plus an emissions test Angel quickly found a nail in my tire and then the service team fixed it for free. Casandra was very helpful with my emissions test and cheerfully got Angel quickly found a nail in my tire and then the service team fixed it for free. Casandra was very helpful with my emissions test and cheerfully got my stickers too. More