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Brent Brown Toyota

Orem, UT

4.2
6,977 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 6,977 reviews

August 18, 2017

Great Service! Brent Brown Toyota service department scheduled my service appointment for the next day. All employees that I interacted with were helpful and friend More

by tlj1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Blake. We look forward to seeing you again!

August 18, 2017

Buying new car Having sold our cars before leaving the country for 18 months, we needed a new one. We shopped on line and knew what we wanted and how much we should More

by John Hoopes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barnhart
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback John! We are happy to hear you had a great experience with David. Congratulations on your new car! We look forward to seeing you again!

August 18, 2017

Oil Change Time On time. Finished early. Three people checked to see if I was being helped. Clean waiting area with popcorn machine and water bottles. Thomas's explai More

by Frau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

August 17, 2017

Easy service. Just drop off & wait The new manager was a bit rude at the beginning but then was really nice. Not sure why she came off like that at the beginning. But was super helpful More

by Loca96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The manager, don't remember her name , Jennifer Clark
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you ended up having a great experience with Jennifer while servicing your vehicle with us. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 17, 2017

routine maintenance visit I brought my toyota rav 4 in for routine maintenance and the staff there was efficient and organized. The technicians worked quickly and I did not ha More

by Trudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Trudi! We are happy to hear you had such a great experience with Jennifer and the technicians. We look forward to seeing you again!

August 17, 2017

Thanks! Jenn in service was fantastic. She really made the whole process so simple! She's the one I will always go to when I bring in my van. She understood w More

by Syphi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

August 17, 2017

Always great!!! Always have great service!!! I go for regular service and they are always friendly and knowledgeable! Thank you Brent Brown Toyota! I will always come More

by Bebehuey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manu
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Kyle and Manu. We look forward to seeing you again!

August 17, 2017

Butted in Line My wife showed up for a standard service without an appointment. When you do that the typical wait is 60-90 minutes, but that day it was four hours. More

by Love my Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Maret Hunter
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Mike and Maret and that they were able to get your wife taken care of so quickly. We look forward to seeing you again!

August 17, 2017

Excellent Experience at Brent Brown Toyota The staff at Brent Brown is excellent, very friendly and knowledgeable. Josh is my service advisor and he is great. They are professional and take goo More

by Dennis N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Dennis! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

August 17, 2017

Great place! Went in for service and they got it done so fast! They are friendly and helpful. Also, honest, they won't tell you something needs to be fixed unless More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Joel. We look forward to seeing you again!

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