Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great Service! Brent Brown Toyota service department scheduled my service appointment for the next day. All employees that I interacted with were helpful and friend Brent Brown Toyota service department scheduled my service appointment for the next day. All employees that I interacted with were helpful and friendly and made my experience great! More
Buying new car Having sold our cars before leaving the country for 18 months, we needed a new one. We shopped on line and knew what we wanted and how much we should Having sold our cars before leaving the country for 18 months, we needed a new one. We shopped on line and knew what we wanted and how much we should have to pay. We met Davd Barnhart outside and he helped us find what we were after and buy it, all within about an hour start to finish. It was a very pleasant experience and the car is great, better than we expected. You certainly exceeded our expectations. Thank you. John Hoopes More
Oil Change Time On time. Finished early. Three people checked to see if I was being helped. Clean waiting area with popcorn machine and water bottles. Thomas's explai On time. Finished early. Three people checked to see if I was being helped. Clean waiting area with popcorn machine and water bottles. Thomas's explained things to me and answered my questions. More
Easy service. Just drop off & wait The new manager was a bit rude at the beginning but then was really nice. Not sure why she came off like that at the beginning. But was super helpful The new manager was a bit rude at the beginning but then was really nice. Not sure why she came off like that at the beginning. But was super helpful at the end. More
routine maintenance visit I brought my toyota rav 4 in for routine maintenance and the staff there was efficient and organized. The technicians worked quickly and I did not ha I brought my toyota rav 4 in for routine maintenance and the staff there was efficient and organized. The technicians worked quickly and I did not have to wait long before they were finished. My vehicle has been great, and the service is always fast, friendly, efficient and I really like working with Brent Brown Toyota. More
Thanks! Jenn in service was fantastic. She really made the whole process so simple! She's the one I will always go to when I bring in my van. She understood w Jenn in service was fantastic. She really made the whole process so simple! She's the one I will always go to when I bring in my van. She understood what I needed and made sure they were taken care of the first time which I really appreciate because I came down from Heber. More
Always great!!! Always have great service!!! I go for regular service and they are always friendly and knowledgeable! Thank you Brent Brown Toyota! I will always come Always have great service!!! I go for regular service and they are always friendly and knowledgeable! Thank you Brent Brown Toyota! I will always come there for service!!! More
Butted in Line My wife showed up for a standard service without an appointment. When you do that the typical wait is 60-90 minutes, but that day it was four hours. My wife showed up for a standard service without an appointment. When you do that the typical wait is 60-90 minutes, but that day it was four hours. She was catching a redeye flight late that night and couldn't possibly wait that long, but the mileage was already several hundred miles beyond the required service. It didn't look good until a service manager saved the day and put my wife first in line. I felt bad for others who were waiting, but this apparently did not delay them further. My wife was out in less than one hour. Wow! It really made our day - really our entire week! And then, as always, the service, the processing and their courteous and kind treatment of my wife was absolutely impeccable. Thank you Brent Brown Service Department!! More
Excellent Experience at Brent Brown Toyota The staff at Brent Brown is excellent, very friendly and knowledgeable. Josh is my service advisor and he is great. They are professional and take goo The staff at Brent Brown is excellent, very friendly and knowledgeable. Josh is my service advisor and he is great. They are professional and take good care of my care. They also update me on the status of my service. More
Great place! Went in for service and they got it done so fast! They are friendly and helpful. Also, honest, they won't tell you something needs to be fixed unless Went in for service and they got it done so fast! They are friendly and helpful. Also, honest, they won't tell you something needs to be fixed unless it actually does. Great place to trust my car to get a good maintenance. More