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Brent Brown Toyota

Orem, UT

4.2
6,977 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 6,977 reviews

August 02, 2017

Not Quick For Professionals All I needed was a new o2 sensor. This fix shouldn't take longer than a half hour, unless there is something about Highlanders that makes it more diff More

by zackbyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 02, 2017 -

Brent Brown Toyota responded

We appreciate your feedback and are happy to hear that your vehicle is working properly and that the staff was friendly. If you would like to discuss the pricing further, please call Karyn at (801) 223-4406. Thanks!

August 02, 2017

My car was due for an oil change, tire rotation. As soon as I pulled up I was met by a woman to assist me. While I was waiting, a man came up and asked me if I needed any help. They were both very More

by JHippoLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret Hunter
Aug 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Maret. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 02, 2017

Thanks Brent Brown McKay at Brent Brown was super helpful in getting us setup with our new Tacoma. He went so far as to order the exact one we wanted in from another dea More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "Mckay" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with McKay. Congratulations on your new Toyota Tacoma! We look forward to seeing you again!

August 02, 2017

Painless purchase process Working with John Miller was a pleasure. Good price for exactly the car we wanted. Significantly better experience than I expected and would definit More

by scdansie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Miller
Aug 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Charlie and John. We look forward to seeing you again!

August 02, 2017

Highlander Love my car, thank you I felt the service was excellent. It did take a while to purchase the car but that's just how it is. More

by Seneca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "Mckay" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cervantes, Sophia Morton
Aug 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Chris, McKay and Sophia. Congratulations on your new car! We look forward to seeing you again!

August 02, 2017

A pleasant sales experience and were were comfortable. We currently have a 2011 RAV 4 and wanted to buy a new RAV 4 We found one on the lot that we liked and John Miller came out to assist us, He was extre More

by stennaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miller, John Miller
Aug 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. Congratulations on your new Rav4! We look forward to seeing you again!

August 02, 2017

Todd Robinson Brent Brown Toyota Todd Robinson was extremely helpful. I hate shopping for cars because I usually feel like the salesperson and the dealership are trying to get me at e More

by toyota4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Todd and Andrew while visiting our dealership. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 01, 2017

It was good the waiting area is As soon as I pulled up I was greeted very helpful I was told when it would be done and it was thanks for bending over back wards More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Mark! We are happy to hear you had a great experience with John. We look forward to seeing you again!

August 01, 2017

Successful transaction Overall a good experience, very nice. They presented various options and were able to accommodate my needs in the end. The showroom and waiting area More

by J2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Hansen
Aug 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Kyle and Brett. We look forward to seeing you again!

August 01, 2017

Service before trip We are preparing for a trip so we took our car in to be serviced and fluid levels checked and just a basic pretrip check. We also had a small rock ch More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Becky! We are happy to hear you had a great experience with John. We look forward to seeing you again!

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