Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,977 reviews
Not Quick For Professionals All I needed was a new o2 sensor. This fix shouldn't take longer than a half hour, unless there is something about Highlanders that makes it more diff All I needed was a new o2 sensor. This fix shouldn't take longer than a half hour, unless there is something about Highlanders that makes it more difficult than usual. Yet, I was charged $200 for labor. It isn't that difficult of a fix, but I didn't have the tools so I just sucked it up. I will say that it is fixed and working properly, so that's good! Service was convenient and the employees were friendly. More
My car was due for an oil change, tire rotation. As soon as I pulled up I was met by a woman to assist me. While I was waiting, a man came up and asked me if I needed any help. They were both very As soon as I pulled up I was met by a woman to assist me. While I was waiting, a man came up and asked me if I needed any help. They were both very friendly and helpful. Filling out any necessary paperwork was very easy and fast. It didn't take long at all to have this service done to my car. They called me when it was done. They then explained what they had done in detail, recommended some more service down and I was on my way. Every person I encountered was genuinely helpful, smiling and very friendly. I love coming here!!! More
Thanks Brent Brown McKay at Brent Brown was super helpful in getting us setup with our new Tacoma. He went so far as to order the exact one we wanted in from another dea McKay at Brent Brown was super helpful in getting us setup with our new Tacoma. He went so far as to order the exact one we wanted in from another dealership so we could have it ASAP. Couldn't recommend him more. More
Painless purchase process Working with John Miller was a pleasure. Good price for exactly the car we wanted. Significantly better experience than I expected and would definit Working with John Miller was a pleasure. Good price for exactly the car we wanted. Significantly better experience than I expected and would definitely return again. More
Highlander Love my car, thank you I felt the service was excellent. It did take a while to purchase the car but that's just how it is. Love my car, thank you I felt the service was excellent. It did take a while to purchase the car but that's just how it is. More
A pleasant sales experience and were were comfortable. We currently have a 2011 RAV 4 and wanted to buy a new RAV 4 We found one on the lot that we liked and John Miller came out to assist us, He was extre We currently have a 2011 RAV 4 and wanted to buy a new RAV 4 We found one on the lot that we liked and John Miller came out to assist us, He was extremely helpful and yet not pushy in any way. He answered all our questions in a professional manner, and accompanied us on a short test drive, We then felt favorably to buy that vehicle,. More
Todd Robinson Brent Brown Toyota Todd Robinson was extremely helpful. I hate shopping for cars because I usually feel like the salesperson and the dealership are trying to get me at e Todd Robinson was extremely helpful. I hate shopping for cars because I usually feel like the salesperson and the dealership are trying to get me at every turn but Todd is a straight shooter and Brent Brown Toyota has always taken care of my vehicles with care. I would definitely recommend the dealership but especially Todd Robinson. He will take care of you and get you a fair deal. The best! And I worked with Andrew Butcher on the financing and it was a smooth event. Thanks! ZH More
It was good the waiting area is As soon as I pulled up I was greeted very helpful I was told when it would be done and it was thanks for bending over back wards As soon as I pulled up I was greeted very helpful I was told when it would be done and it was thanks for bending over back wards More
Successful transaction Overall a good experience, very nice. They presented various options and were able to accommodate my needs in the end. The showroom and waiting area Overall a good experience, very nice. They presented various options and were able to accommodate my needs in the end. The showroom and waiting area could use a little work though. More
Service before trip We are preparing for a trip so we took our car in to be serviced and fluid levels checked and just a basic pretrip check. We also had a small rock ch We are preparing for a trip so we took our car in to be serviced and fluid levels checked and just a basic pretrip check. We also had a small rock chip repaired that could have possibly got worse before we got back. Extremely satisfied with our service. More