Back

Brickell Buick & GMC

Miami, FL

4.4
2,066 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
Contact Dealership

665 SW 8th St

Miami, FL

33130

Directions

By Type

Showing 2,066 reviews

October 12, 2021

Excelente servicio y atención. El personal de Brickelll Buick & GMC cumple con las medidas sanitarias establecidas por la pandemia del COVID-19 y ahora ofrece servicio de transportación mientras tú carro r More

by anisleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Oct 19, 2021 -

Brickell Buick & GMC responded

Hola, nos alegra leer una excelente reseña sobre Brickell Buick & GMC. ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

October 08, 2021

Excelente atención por parte de Richard, quién nos ayudó a seleccionar un excelente vehículo y nos gestiono el crédito More

by YUMARE1773
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 13, 2021 -

Brickell Buick & GMC responded

¡Hola! ¡Estamos muy contentos de haber podido ayudarte! ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

October 06, 2021

I was very impressed with the help from the salesman Carlos. He was very helpful from the beginning to the end. The finance guy Victor was also very specific going over the complete deal. Everyone ha More

by Marilyn1106@me.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor, Carlos Hernandez
Oct 11, 2021 -

Brickell Buick & GMC responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 06, 2021

The attention was proffesional and confortable. The team trys to solve the peoblem as soon as possible. More

by mysol1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Oct 11, 2021 -

Brickell Buick & GMC responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2021

My service assistant was very professional and friendly. The service was done very fast and great. I’m very satisfied with Brickell Buick & GMC dealer. More

by Orlando Tellechea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Brickell Buick & GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2021

The attention is unmatchable. Everyone is so so nice. And they really care about how you get out of there which is always satisfied and very happy More

by YARAMSI.GONZALEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez, Ruy Gutierrez
Oct 11, 2021 -

Brickell Buick & GMC responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

October 03, 2021

mal servicio y mala atención en el taller los horarios de citas no se respetan More

by gonzalezali2010
Recommend Dealer
No
Employees Worked With
mala atención en el taller
October 01, 2021

Greatly overcharged and used ridiculous scare tactics as cheap used car salesman type cohesion. If I had other options to fix my car I would’ve. They did return calls and keep me updated but that was hardly More

by YOGASAFARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
October 01, 2021

Excellent service. Friendly staff. The service staff goes above and beyond to help the customer feel satisfaction. More

by APWITH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Customer. Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

October 01, 2021

E x c e l l e n t, T h e B e s t More

by ALFREDOCABRERA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez, Onix Hernandez, Jose Delgado
Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Mr. Cabrera Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

...
135
...