Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brickell Buick & GMC
Miami, FL
2,082 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,082 reviews
July 16, 2020
They treated me with nicely and I they helped me with every question.if I would like to buy another car from this place I’ll choose this guy to help. every question.if I would like to buy another car from this place I’ll choose this guy to help. More
by Alexey
Verified CustomerEmployees Worked With
July 15, 2020
Great service, had my car finished 15 minutes before the estimated time, excellent 👍!!,very clean,modern waiting area,small Cafe to eat breakfast, awesome!!,great experience estimated time, excellent 👍!!,very clean,modern waiting area,small Cafe to eat breakfast, awesome!!,great experience More
by daviddfla1
Employees Worked With
Veronica Yaugel
July 15, 2020
I am a client since 2015 and my service rep has always been Jonathan. Great guy, great customer service. The last time I took my car to do the service, he was training 2 new girls. The one who took care o been Jonathan. Great guy, great customer service. The last time I took my car to do the service, he was training 2 new girls. The one who took care of me was Stephane. If not mistaken. She did a great job and was very helpful and polite. 🙂🙏🏻 More
by FRED_ALIOTH
Employees Worked With
Jonathan Diaz
July 03, 2020
Great experience! I went in for routine maintenance and the service rep was very helpful. I also felt safe because the facility was following the safety guidelines regarding Covid-19. Many THANKS!!! the service rep was very helpful. I also felt safe because the facility was following the safety guidelines regarding Covid-19. Many THANKS!!! More
by DMILLAN305
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
July 02, 2020
Excellent service, very efficient, everybody was nice, polite and extremely professional, they answered all of my questions and provided the service requested in a timely fashion. polite and extremely professional, they answered all of my questions and provided the service requested in a timely fashion. More
by J
July 02, 2020
Johnathan was great and really took care of me. The experience has always been great at this dealership, both times Johnathan was a great help, his customer care skills are great and I will definitely experience has always been great at this dealership, both times Johnathan was a great help, his customer care skills are great and I will definitely be back. Thank you. More
by Juliana
Employees Worked With
Jonathan Diaz
July 01, 2020
Could not have asked for better service from this team. Awesome service that is rarely found. Thank you to Yeseni Sesin, Eric (tech) & Onix Hernandez Awesome service that is rarely found. Thank you to Yeseni Sesin, Eric (tech) & Onix Hernandez More
by abrana
Employees Worked With
Yesenia Sesin, Onix Hernandez
July 01, 2020
I have taken my car to Brickell since I bought my GMC in 2012 they are very courteous & professional Yesenia Sesin was very helpful & worked to get me the best price for my service 2012 they are very courteous & professional Yesenia Sesin was very helpful & worked to get me the best price for my service More
by RICARDO2010
Employees Worked With
Yesenia Sesin. (10) stars
June 30, 2020
Great service and csre by everybody and especially Yesenia. Everything was on time and the service was easy to obtain a d pleasant. Will come back. Yesenia. Everything was on time and the service was easy to obtain a d pleasant. Will come back. More
by Joel Ortiz
Employees Worked With
Yesenia in Servixe
June 27, 2020
I had a wonderful experience at this location. My salesman (Guillermo Rodriguez) was very knowledgeable and accommodating. I traded my Maserati for a Porsche Panamera and the transaction was a smooth salesman (Guillermo Rodriguez) was very knowledgeable and accommodating. I traded my Maserati for a Porsche Panamera and the transaction was a smooth one. Guillermo also followed up with me the next day to assure that I was satisfied with my vehicle and service that I received. I would also like to thank Joshua for a speedy process with the paperwork and for being so helpful. More
by Alecia Rodriguez
Employees Worked With
Guillermo Rodriguez - 5 STARS, Joshua Gonzalez, Diego Ferreira
