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Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
2,082 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,082 reviews

May 20, 2020

I’M very happy with a dealer they are professional and the services are the best I recommend to everyone use this please they know his job. More

by SEBASTIANCORTINAS2U
Recommend Dealer
Yes
Employees Worked With
Rafael Ridriguez and Jonathan
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May 21, 2020 -

Brickell Buick & GMC responded

Sebastian, Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mario Diaz, GM mario.diaz@brickellmotors.com

May 19, 2020

I found the most excellent deal on a 2016 Nissan Sentra. Many thanks to you guys. I am definitely going to love and enjoy my purchase! More

by nseobot_ekpo
Recommend Dealer
Yes
Employees Worked With
Moises, Joshua Gonzalez
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May 19, 2020 -

Brickell Buick & GMC responded

Hi! Here at Brickell Buick & GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mario Diaz, GM mario.diaz@brickellmotors.com

May 19, 2020

It was overall a great experience. Orestes was extremely helpful and came thru with a great deal and car for us. Couldn’t be happier with my new car and I would totally recommend it. More

by Sugeyy1
Recommend Dealer
Yes
Employees Worked With
Orestes, and frank
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May 19, 2020 -

Brickell Buick & GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Orestes and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mario Diaz, GM mario.diaz@brickellmotors.com

May 18, 2020

I am not recommended to any one in Services buy old and new car is my personal opinion this place you found people with double personality. More

by habana5025rmrm
Recommend Dealer
No
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Millian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Alexis Gonzalez, Juan "JC" Rios, Veronica Yaugel, Gustavo Guerra, Jonathan Diaz, Onix Hernandez
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Jun 04, 2020 -

Brickell Buick & GMC responded

Hello, We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly. Mario Diaz, GM mario.diaz@brickellmotors.com

May 18, 2020

Great service and incredible reception when you arrive. You have the best employees and clean area. Thank you for the hospitality and good service. I’ll recommend More

by Robert
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel
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May 18, 2020 -

Brickell Buick & GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Buick & GMC. Please don't hesitate to reach out if you need anything else. Mario Diaz, GM mario.diaz@brickellmotors.com

May 18, 2020

From the moment we walked in they were very friendly and they were not pushy at all. Everything happens very quickly and smoothly . I recommend 100%. More

by Calderonhvac95
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez, Ruy Gutierrez
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May 18, 2020 -

Brickell Buick & GMC responded

Thank you so much for choosing Brickell Buick & GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Mario Diaz, GM mario.diaz@brickellmotors.com

May 17, 2020

I bought a car from you last month and I’ve been in the garage since then over five times!!! and you didn’t solve my problem! I’m starting legal actions against you! My name is Sebastian ben With the Ch More

by Sebastian
Recommend Dealer
No
Employees Worked With
Joshua Gonzalez, Veronica Yaugel, Carlos Garcia
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Jun 03, 2020 -

Brickell Buick & GMC responded

Sebastian, I would like to speak with you directly in order to better understand the circumstances you've described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Mario Diaz, GM mario.diaz@brickellmotors.com

May 15, 2020

Great pre-sale. Processing and post sale really left a bad taste. Took days to get loan docs, advertised accessories not included - "Advertising error" - really? More

by me
Recommend Dealer
No
Employees Worked With
Gustavo Guerra
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Jun 01, 2020 -

Brickell Buick & GMC responded

Hi, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so we can learn more about your visit? Mario Diaz, GM mario.diaz@brickellmotors.com

May 14, 2020

It was a very nice experience buying my new Maserati from Brickell Mazda. Their service team has been very friendly and professional. Already two or three of my friends and family are on their way to purchas More

by theblackmamba525
Recommend Dealer
Yes
Employees Worked With
Gil, Mario
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May 14, 2020 -

Brickell Buick & GMC responded

Hi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Buick & GMC, we look forward to having you as one of our valued customers for many more years to come! Mario Diaz, GM mario.diaz@brickellmotors.com

May 14, 2020

Thank you to the entire service team, including onix and Jonathan for all the help they provided when fix my vehicle. Thank you guys for all your help!! More

by Angel Omar Perez
Recommend Dealer
Yes
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
Report | Print
May 14, 2020 -

Brickell Buick & GMC responded

Hi Angel, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Buick & GMC. Mario Diaz, GM mario.diaz@brickellmotors.com

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