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Brickell Buick & GMC
Miami, FL
2,084 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,084 reviews
February 11, 2024
I purchased a use truck and asked about the keys, was told 2 keys were available. I went to pick up the truck the next day and was only given one key, and told thats all as it was a used truck and didn't told 2 keys were available. I went to pick up the truck the next day and was only given one key, and told thats all as it was a used truck and didn't have a spare. The salesman promised two keys and then did not provide. I did not know I should have physically checked for both keys before signing the paperwork. When I went back to ask for the key I was told 'he thought' there was two keys but he was wrong More
by DALFONSO215
Verified CustomerEmployees Worked With
Internet sales manager
February 08, 2024
Excellent service overall , kindness and excellent customer satisfaction and over all service thanks you nfkdjx customer satisfaction and over all service thanks you nfkdjx More
by TERESAVAZQUEZ8565
Employees Worked With
Other Employees :
Raul Feliu, Dayron Cruz, Miguel DeLeon, Alfredo Manccini, Rico Cuervo, Daniel Gomez
February 08, 2024
The whole process was great and stress free. Yesenia was a pleasure to work with and went above and beyond. Yesenia was a pleasure to work with and went above and beyond. More
by CJIMENEZ1489
February 08, 2024
Sistina was very efficient, very courteous and very professional The entire staff was very helpful and my vehicle's issues were resolved in a timely manner. professional The entire staff was very helpful and my vehicle's issues were resolved in a timely manner. More
by LEOLAINEZ
February 08, 2024
Very good yesine is the best representation you have she's great We love her so much she's great We love her so much More
by CASANDRAWESLEY1@hotmail.com
February 07, 2024
Front the time of my arrival. When a customer is welcomed with a big smile and even a hug by the customer service advisor. It leads to a great experience. It is exactly how Yeseni When a customer is welcomed with a big smile and even a hug by the customer service advisor. It leads to a great experience. It is exactly how Yesenia Sesin made me feel. She review my previos services. She also, introduced me to your new Service Mgr. Who was courteous and knowledgeable. I received and outstanding service overall. I am 100% satisfied ?? More
by CASTILLOANGELALBERTO
February 07, 2024
Very good! They have maintained my before that's why I returned very satisfied Thank you! They have maintained my before that's why I returned very satisfied Thank you! More
by janyce.lowry
February 06, 2024
Outstanding Costumer service and Super nice Outstanding Costumer service very professional and Super nice Outstanding Costumer service very professional, knowledeable and Super nice Costumer service very professional and Super nice Outstanding Costumer service very professional, knowledeable and Super nice More
by DIEGMOLINA4101
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
