Brickell Buick & GMC - Service Center

Service visit The services rendered here at GMC are just stupendous. Every time I come here my car is serviced in a timely fashion. I have been a loyal customer fo The services rendered here at GMC are just stupendous. Every time I come here my car is serviced in a timely fashion. I have been a loyal customer for the last 5 years and will continue to buy GMC for years to come. More

Poor service I gave Merc cla 250 for service , which I brought it from Brickell luxury motors 9 months ago. Firth point - I asked him to change wipers , he change I gave Merc cla 250 for service , which I brought it from Brickell luxury motors 9 months ago. Firth point - I asked him to change wipers , he changed with some other cheap quality wipers , which is not working properly at all , i realized that next day I was traveling to Tampa , Second point - they charged me $700 for service , but they haven’t washed my car , amazing guys 👏 in fact I see oil marks on rear windows More

Oil change and GMC recall From the time I called and spoke with Betty it was a very seamless process. Came in and she took care of everything. Very simple. Just want we need in From the time I called and spoke with Betty it was a very seamless process. Came in and she took care of everything. Very simple. Just want we need in a very stressful day. More

Great service Despite the fact that I had to go back for the third time in a month because my engine light kept coming on, it was a great service center. No hassle Despite the fact that I had to go back for the third time in a month because my engine light kept coming on, it was a great service center. No hassle at all. Went in with an issue and they got to it right away. They gave me a loaner vehicle quick and easy. The problem got fixed and I’m back in my vehicle now. The service advisor that attended me was Carlos Blanco. Very cool guy. He was very helpful and understanding and would always keep me updated on my vehicle’s servicing process. More

Quick and helpful Quick and helpful. Mario helped get me service plan that wasn’t in my contract when I signed it. Finance took weeks to deliver lease payoff to deale Quick and helpful. Mario helped get me service plan that wasn’t in my contract when I signed it. Finance took weeks to deliver lease payoff to dealership and eventually wrote me a check I had to pick up in person. Lease payoff wasn’t explained well. It was supposed to be payed by dealership as incentive to purchase vehicle. They put lease payoff on top of my principlal amount and into my loan, so I am financing it and paying for it myself. I could have paid myself and avoided tax and interest. I got late fees from dealership that never received lease payoff until I paid them personally and picked up check in person. More

Thanks to Betty Serrano Betty Serrano always send me home with a smile she's amazing and very helpful. She make sure the problem you come with solve before you walk out the d Betty Serrano always send me home with a smile she's amazing and very helpful. She make sure the problem you come with solve before you walk out the door. More

Great experience The service was first class I was very pleased with the whole experience very satisfied the vehicle was done right away and I was back to work . The service was first class I was very pleased with the whole experience very satisfied the vehicle was done right away and I was back to work . More

Never a disappointment! Johnathan and Chris are the best! Always giving exceptional customer service. They make me feel like we are family and not a “customer”. I like that I Johnathan and Chris are the best! Always giving exceptional customer service. They make me feel like we are family and not a “customer”. I like that I am always updated on the status of my vehicle and that Chris makes recommendations to ensure that vehicle stays a reliable form of transportation for my family and I. More

Very pleased I was pleasantly surprised to be helped so quickly. I had Jonathan as my rep and he was helpful and polite. Thank you very much! I was pleasantly surprised to be helped so quickly. I had Jonathan as my rep and he was helpful and polite. Thank you very much! More

Excellent service excellent service!! Carlos Blanco helped me out with everything I needed. He was very attentive and answered all the questions I asked. Has a lot of e excellent service!! Carlos Blanco helped me out with everything I needed. He was very attentive and answered all the questions I asked. Has a lot of experience More