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2,563 Reviews of Brickell Honda - Service Center
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November 02, 2020
The dealership is fast, accommodating, efficient, fair and convenient. Sam is courteous, professional, honest, helpful and a good communicator. My expos always pleasurable and stress free and convenient. Sam is courteous, professional, honest, helpful and a good communicator. My expos always pleasurable and stress free More
by TEETEERON
Verified CustomerEmployees Worked With
Sam in Service
November 02, 2020
Excellent and fast service is provided by the friendly and efficient staff. Didn’t have time to make an appointment to bring my car for service, nonetheless they took care of it with top notch professiona and efficient staff. Didn’t have time to make an appointment to bring my car for service, nonetheless they took care of it with top notch professionalism More
by alex556bos
Employees Worked With
November 02, 2020
I am very unhappy with how this dealership works. My car is less than two years old yet every time I go in for a free oil change they come up with a new problem I need to address. So either you sold me a b is less than two years old yet every time I go in for a free oil change they come up with a new problem I need to address. So either you sold me a bad car or it’s a rip off. A few weeks ago I got new tires I take the car in for oil I need a wheel alignment this should have been addressed when I got the tires. I don’t know anything about cars but I do know if you put new tires you align them. I assumed it was done but it was not. I still have a few more free oil changes but his early I think I’ll go to a different dealer and pay then to continue to get taken advantage of. I got a transmission fluid change during my oil change 160 labor so basically I paid for that free oil change. The 2.2 inspection repost no boxes checked just hand written in what else I should do. I have put in over 1,000 on a brand new car you sold me. Unacceptable never again. I will never recommend this dealearship to anyone. More
by LINDA.POLOWY.S
Employees Worked With
John
October 31, 2020
Muy buen servicio, muy profesional y muy amables todos. Siempre quedo muy satisfecha. Para mi son los mejores en toda la extensión de la palabra. Siempre quedo muy satisfecha. Para mi son los mejores en toda la extensión de la palabra. More
by DIAJESKU
October 27, 2020
☹️ Disappointed 😔 Had appt for8:45, got there @8:15, ☹️ Disappointed 😔 Had appt for8:45, got there @8:15, was told 1hr for oil Chang. After several queries with Svc advisor, had to get svc Mgr to get ☹️ Disappointed 😔 Had appt for8:45, got there @8:15, was told 1hr for oil Chang. After several queries with Svc advisor, had to get svc Mgr to get my car in. Out @11:25. MAYBE IT’S BECAUSE I USED YOUR COUPON. Will now use Honda Aventura. It’s closer for me. More
by MikeHawk
Employees Worked With
N/a
October 27, 2020
I always satisfied after having my vehicle service at your dealership. Most importantly Samuel Vidal is one of the best there. He’s taking time to explain the problem and how it’s going to be resolved. your dealership. Most importantly Samuel Vidal is one of the best there. He’s taking time to explain the problem and how it’s going to be resolved. More
by Rod
Employees Worked With
Samuel Vidal
October 26, 2020
Vladimir was a great asset. He worked with me until the problem with my car was solved. I was waited on at the time requested with rofessional, timely, and friendly service. problem with my car was solved. I was waited on at the time requested with rofessional, timely, and friendly service. More
by dennis
Employees Worked With
Vladimir
October 26, 2020
The customer service needs a lot of improvement. Mind you that I have been taking my car there since the day I put unit. Not everyone is very friendly. I asked the person that was helping me in the beginning that I have been taking my car there since the day I put unit. Not everyone is very friendly. I asked the person that was helping me in the beginning how much longer would the wait be since I was there for three hours and tells me to talk to John. John was not the one who was helpful me in the beginning. They used to be a lot nicer and do not know what happened. More
by YOLANDA.ROBAINA12
Employees Worked With
Susan Santana
