Bridgewater Chevrolet

I scheduled an 85k mile service via their website, which clearly states the cabin air filter replacement is included in the total price. After the service is complete, the bill charged me for an additional clearly states the cabin air filter replacement is included in the total price. After the service is complete, the bill charged me for an additional $50 for labor + $49.95 for the filter. Both are overpriced, btw. So I asked my Service Advisor about this, and he stated this is an additional charge. Feeling I was not going to get progress with this person, I thanked them for their time and went home. Once home, I verified (again) the website showing that the Cabin Filter replacement is included. I then emailed Anthony Basilici (Service Manager) to ask how I should proceed. This was on September 9, 2023. Understanding people take time off, etc I let it go for a few days. It is now September 22 which I think is a reasonable amount of time to expect a response - but unfortunately there has not been one. I would advise anyone to look at their paperwork carefully. I'm also interested to find out more what an "Electronic Documentation Storage Fee" is, as it is an additional $4.99. For what? More

I had a very pleasant experience at Bridgewater Chevrolet with oil change and free car wash. The young man who assisted me was extremely courteous and professional, which is rare in the service sector today. with oil change and free car wash. The young man who assisted me was extremely courteous and professional, which is rare in the service sector today. More

Great dealing with Bridgewater. I got in as promised and out. I got a good recommendation for the next service visit. I got in as promised and out. I got a good recommendation for the next service visit. More

H Dipietro was a genuine human being not hustling for the sake of a sale sake of a sale More

Bridgewater Chevy provided Fast and professional service. Jay was a great sales associate. Highly recommend. Jay was a great sales associate. Highly recommend. More

I took my car in to have a factory called item item installed that was it available at te I’d I purchased my car, which was one year ago. I received a phone message from the service department saying t installed that was it available at te I’d I purchased my car, which was one year ago. I received a phone message from the service department saying that the parts/part were in and to call and make an appointment. I did this. I sat there for # hours only to find out that the part/parts were not in and that they would notify me when they arrived. The only saving grace was tat they did an oil change etc in the 2 hours that they had my car. I have been bringing my cars to Bridgewater Chevy for years and never had a problem so I was quite disappointed that this happened. My review was based on this visit only. More

Very pleasant personnel and helpful. I was very pleased with the performance and the quality. I was very pleased with the performance and the quality. More

Bridgewater Chevrolet is generally a very good choice when buying a vehicle. Despite two problem areas, (which were corrected by the Sales Manager and the Owner), I would definitely recommend Bridgewater when buying a vehicle. Despite two problem areas, (which were corrected by the Sales Manager and the Owner), I would definitely recommend Bridgewater Chevrolet. More

Very helpful with a quick diagnosis, that turned to be non mechanical. No charge, which made me feel good about the Dealer non mechanical. No charge, which made me feel good about the Dealer More

Harry DiPietro was outstanding! he took all the time we needed to go over the whole car with us. The dealership was great as well he took all the time we needed to go over the whole car with us. The dealership was great as well More