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Bridgewater KIA - Service Center

Bridgewater, NJ

4.8
268 Reviews

268 Reviews of Bridgewater KIA - Service Center

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May 30, 2021

Everyone at Bridgewater Kia is always courteous, patient, and kind. Carol even went to a different area of the dealership to make a copy of something for me. I called and left a message for her. She goes “ab More

by Marybeth Connolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
May 24, 2021

My experience with Bridgewater Kia was excellent. Carol at your service desk was exceptional, she kept me current on how long the service would take, she's outstanding. More

by mickeymcneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
May 25, 2021 -

Bridgewater KIA responded

Hi Mickey, Thank you taking the time to give us your feedback. It is wonderful to hear that your experience with Carol was excellent. Thank you for choosing Bridgewater Kia and we hope to see you again.

May 21, 2021

I was pleasantly surprised with how quickly my car was serviced. My vehicle was returned to me so clean. I liked the availability of outdoor seating. More

by karwhit 46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Cano, Carol Meier
May 23, 2021 -

Bridgewater KIA responded

Hi there, Thank you for your positive feedback. We strive to ensure that we can assist our customers in a timely manner, therefore we are delighted to hear about your recent experience. Thank you for choosing Bridgewater Kia and we look forward to your next visit.

May 13, 2021

They are always friendly and their service is always professional and done in a timely manner. I would definitely recommend them to family and friends. More

by dirienzom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Cano, Carol Meier
May 13, 2021 -

Bridgewater KIA responded

Thank you much for the great review! We'll be sure to let our team here at Bridgewater Kia know of your amazing experience that all of our customers should have. We greatly appreciate you recommending us to all your friends and family!

May 09, 2021

Service department was great! Accommodating to my schedule, and very customer focused.......Listened to my concerns and kept me informed. It was a great experience, and they even washed my car!!! More

by RTL-I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
May 10, 2021 -

Bridgewater KIA responded

Hi there, Thank you for your positive review. We strive to ensure that we can keep our customers updated and informed while assisting in a timely manner, so we are pleased to hear about your recent experience. Thank you for choosing Bridgewater Kia and we hope to see you again.

April 19, 2021

Doing business with Bridgewater Kia is never a botheration! I enjoy conversing with Carol and Theresa while picking up my car. Taking your car to Bridgewater Kia is attune to visiting friends. Goo More

by Djrichcanfield
Recommend Dealer
Yes
Employees Worked With
Jimmy Kirchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Apr 20, 2021 -

Bridgewater KIA responded

Thank you for the excellent review! We are so pleased to learn that Carol and Theresa consistently provide you with communicative and personable service. We appreciate your feedback and hope to work with you at Bridgewater Kia again.

April 14, 2021

I have always been leery about having worked done at a dealership, but this operation has always done excellent work for me. This is a professional, and courteous, team. The representative handling my wor More

by Pat K
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Apr 15, 2021 -

Bridgewater KIA responded

Hi Pat, we appreciate your review and high star rating! We're glad to learn that everything was completed quickly and to your satisfaction. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again at Bridgewater Kia down the road!

April 14, 2021

My recent experience was great. Dropped my car off the night before and they serviced my vehicle first thing in the morning. They left me a voicemail to let me know my car was done and that was it! The on More

by celticthunder21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Cano
Apr 17, 2021 -

Bridgewater KIA responded

Thank you for taking the time to share your feedback for our team at Bridgewater Kia. We are happy to learn you had a great experience from start to finish and we appreciate your suggestion which we will share with management. If there is anything else we can do, please do not hesitate to reach out.

April 08, 2021

Bridgewater Kia could not have been more helpful, professional and kind. The work done on my car was done quickly, efficiently and most importantly well. My car was left immaculate! Great job Brid More

by kstnstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Apr 08, 2021 -

Bridgewater KIA responded

Thank you for taking the time to write about your experience with our Service Department. Glad to learn our team took care of you and your vehicle in a speedy fashion. We are looking forward to helping you out in the future here at Bridgewater Kia when you need it!

April 05, 2021

Most of the time things go very smoothly. This time after waiting over an hour plus and asked how much longer , oil change was finally done More

by craftygreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Cano
Apr 07, 2021 -

Bridgewater KIA responded

Thank you for leaving us your feedback. If you would like to speak with us in greater detail about your wait time, please reach out at your earliest convenience. Thank you! Bob Dempsey rdempsey@bridgewaterkia.com

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