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Bridgewater KIA - Service Center

Bridgewater, NJ

4.9
202 Reviews

202 Reviews of Bridgewater KIA - Service Center

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April 01, 2023

Taylor is the best service rep to deal with. If it wasn't for him I probably wouldn't be coming back to bridgewater kia. More

by Cam890
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Bridgewater KIA responded

Thank you for your positive review. We are happy to see that our Service Team's hard work keeps you coming back. We appreciate your business and your loyalty here at Bridgewater Kia. Have a terrific day.

March 30, 2023

Taylor is the best! I really appreciate the great customer service and honesty at this dealership. I was taking my car for service at another dealership and they were ju More

by Rosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2023

Taylor is ABSOLUTELY amazing. Very helpful & knowledgeable.. He is a very easy to talk to person. Only down side to it as I walked in the other 3 people at the desk didn’t spe More

by Lacora
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Bridgewater KIA responded

Hello, We take great pride in how we take care of customers, and I would very much like to discuss your interactions with our team. When your time permits, please reach out to me directly. Thank you, Dario Albarron dalbarron@bridgewaterkia.com

February 26, 2023

They’re quick w/service appointments. Carol and Taylor seem friendly with one on one conversations but when all the service managers are in the office it’s an uncomfortable feeling and no More

by Izo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Mar 01, 2023 -

Bridgewater KIA responded

Thank you for the positive rating and review, Izo! We appreciate you sharing this about our Service Team. Please let us know here at Bridgewater Kia if there’s anything else that we can do for you in the future. We thank you for your business.

February 06, 2023

Taylor is fantastic, super helpful and keeps you informed of what is going and makes realistic recommendations. I highly recommend KIA Bridgewater based on the service provided by Taylor and the res More

by Pattengrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Feb 06, 2023 -

Bridgewater KIA responded

Each and every day, the Sales Team of Bridgewater Kia strives to be excellent. Perfect ratings and reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

January 19, 2023

Taylor was very nice and professional. He assisted me and communicated clearly what work my vehicle needed. Five stars for him and Bob the service manager. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Bridgewater KIA responded

We thank you for entrusting us with your service needs Robert. You deserve nothing but the best and we are happy that we could provide the best experience for you here at Bridgewater Kia.

January 14, 2023

Bridgewater Kia has been outstanding in taking care of my auto issues in a expeditious manner. My car was done sooner than I expected. They even gave me a loaner while my car was going thru the required repa More

by Serge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Bridgewater KIA responded

Hello Serge. We know the importance of having a great experience when servicing your car, thanks for choosing Bridgewater Kia to help. Your high rating and feedback are greatly appreciated.

January 02, 2023

Taylor is my dude! ! Always helpful and always friendly!! Great customer service.. Keep up the good work!! More

by msfit50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Bridgewater KIA responded

We want to thank you for taking the time to leave us a five-star review. We are pleased to learn that our team consistently impresses you every time you visit. Thank you for choosing Bridgewater Kia. Take care.

December 17, 2022

Taylor at Bridgewater Kia truly knows how to treat a customer, and truly knows cars himself as well. I will be bringing ALL of my vehicles to Bridgewater Kia for all my servicing needs, as I learned tha More

by lynn37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Bridgewater KIA responded

Hi Lynn37, we are ecstatic to learn about your experience here at Bridgewater Kia. Our Service Team is thrilled with your awesome review and great rating. Thanks for choosing us and have a wonderful day!

December 17, 2022

Mike Walsh was so helpful and patient when i went in for service! Highly recommend this place! More

by Lwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Dec 18, 2022 -

Bridgewater KIA responded

We are thrilled to learn that you received helpful and patient care from our Service Team. Thank you for choosing Bridgewater Kia.

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