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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,416 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,416 reviews
April 03, 2024
A recent repair of an Odyssey was over $1200. 00. A bit expensive but the bad kicker was that for water I would have to buy bottled water or use a cup to get filtered tap water. Which I couldn’t 00. A bit expensive but the bad kicker was that for water I would have to buy bottled water or use a cup to get filtered tap water. Which I couldn’t find. Really buy bottled water after spending over 1K??? I doubt my new car I am looking for will not be from this dealership More
by Markefringer
Employees Worked With
Service
March 31, 2024
From the time I stepped on the lot, every employee I encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind a encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind and really worked his magic to make sure I could afford the car. He was patient and very calm. The process took a while but was worth it in the end. More
by BDS2024
March 31, 2024
The dealership is very nest and clean, the woman at the front desk was pleasant and i did not feel pressured front desk was pleasant and i did not feel pressured More
by Linda
March 28, 2024
I just purchased my 6th Honda from Brilliance. I have had the same salesperson, Evan, for all 6 visits. Needless to say, I trust Brilliance both for their help when purchasing a car that meets my I have had the same salesperson, Evan, for all 6 visits. Needless to say, I trust Brilliance both for their help when purchasing a car that meets my needs. The Service Department is great too. More
by janellen
March 27, 2024
Domingo and John made my experience great. They took their time and answered all of the questions that I had about the different cars. I never felt pressured to make a decision or be pushed to They took their time and answered all of the questions that I had about the different cars. I never felt pressured to make a decision or be pushed to do anything which made the whole process that much easier. They worked with me on my trade and made the decision easy on purchasing the new car. I would definitely buy another car from Domingo in the future! More
by Nico Cece
March 21, 2024
Very friendly and always a great selection of vehicles. Bought multiple cars over the years and Jeff always goes out of his way to say Hi when we are getting routine maintenance done. Bought multiple cars over the years and Jeff always goes out of his way to say Hi when we are getting routine maintenance done. More
by Sox5614
March 20, 2024
Great experience with James Keefe. This was our 2nd car we purchased from him and both times went very well. This was our 2nd car we purchased from him and both times went very well. More
by Tim
March 20, 2024
Great working with salesman. Personable and straightforward. Answered all questions about the cars I was interested in and addressed all questions/concerns I had. Personable and straightforward. Answered all questions about the cars I was interested in and addressed all questions/concerns I had. More
by jlriva
March 14, 2024
Robert Calhoun is a great salesman. Great follow through and communication. Dan Schmidt was great in the finance department as well. This is our 4 car we've purchased from Brillianc Great follow through and communication. Dan Schmidt was great in the finance department as well. This is our 4 car we've purchased from Brilliance. We did check out other Honda dealers, but it always seemed like a run-around. Highly recommend Brilliance and Robert. More
by denise
