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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,417 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,417 reviews

March 17, 2023

2nd car purchased from them and couldn’t be happier with service and how I was treated More

by Jrud44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2023

Best car buying experience ever! From the beginning to end it was the best car buying experience I’ve ever had. Very fair friendly employees! I will only buy from Brilliance Honda! More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Deters
March 12, 2023

Eva was very kind and settled my nerves. Vince in finance made it an easy process. More

by bethbaker119
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Robert was an excellent salesmen. Will buy from Brilliance again. Love the car and service. More

by rickperry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

We did not intend on purchasing on our visit, however, we were treated fairly, no pressure, and walked out with a new car. Best experience ever on a car purchase. More

by Daveram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Kind salesmen, nothing push about them. We went in looked at a few cars. No one bothered us until we went to them. That was nice, again nothing pushy about them. More

by Gravel_Hauler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

I am always well taken care of. Bob in sales and Daryl in finance do everything they can to make sure you get the best experience possible. Always respectful and kind. i will not More

by Dhenry001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

We have purchased or leased 8 vehicles from this dealership and have recommended it many times. We would not be repeat customers if not for the wonderful customer service we receive each time. More

by tennesseefan10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

I dreaded car shopping going into this but Jason Watt at Brilliance Honda made it painless. He was also so very patient with me. I test drove the 2023 CR-V at least 4 times!!! Once ordered, it came in much More

by DebHemmerling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Had a great experience, no hassle, no pressure, and would highly recommend my sales rep Robert Calhoun. I asked to do a side-by-side comparison of two vehicles, when I got there they were both sitting out fr More

by RaabeDL
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Brilliance Honda of Crystal Lake responded

Raabedl, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day! Brilliance Honda of Crystal Lake

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