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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,410 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,410 reviews
February 14, 2023
We have purchased or leased 8 vehicles from this dealership and have recommended it many times. We would not be repeat customers if not for the wonderful customer service we receive each time. dealership and have recommended it many times. We would not be repeat customers if not for the wonderful customer service we receive each time. More
by tennesseefan10
February 13, 2023
I dreaded car shopping going into this but Jason Watt at Brilliance Honda made it painless. He was also so very patient with me. I test drove the 2023 CR-V at least 4 times!!! Once ordered, it came in much Brilliance Honda made it painless. He was also so very patient with me. I test drove the 2023 CR-V at least 4 times!!! Once ordered, it came in much faster than I thought it would. It is a dream to drive and I can't wait for my next road trip! More
by DebHemmerling
January 18, 2023
Had a great experience, no hassle, no pressure, and would highly recommend my sales rep Robert Calhoun. I asked to do a side-by-side comparison of two vehicles, when I got there they were both sitting out fr highly recommend my sales rep Robert Calhoun. I asked to do a side-by-side comparison of two vehicles, when I got there they were both sitting out front ready to test drive.Very pleased with my 2023 black edition Ridgeline More
by RaabeDL
January 17, 2023
Totally transparent. Honest. Absence of any "pressure". Fair price for new vehicle, good trade in value. And, they are personally, pleasant, calm, friendly, willing to be Honest. Absence of any "pressure". Fair price for new vehicle, good trade in value. And, they are personally, pleasant, calm, friendly, willing to be helpful people. Overall, I feel this dealership puts people over profit. A true rarity in this industry! More
by richard_katz
January 15, 2023
BUYER BEWARE! ! If I could leave a negative review I would. This dealer lied and overinflated the price on a lease payoff. When the fees were questioned Warren Chi ! If I could leave a negative review I would. This dealer lied and overinflated the price on a lease payoff. When the fees were questioned Warren Chie the sales manager screamed at me and told me he didn’t care if I hired a lawyer and left a bad review. Hung up on me three times. Darryl the finance manager lied while spouting his Christian believes and values and love of his family, all the while being a cheat. The GM Kevin won’t return calls. Awful dealer DO NOT TRUST THEM OR BUY FROM THEM. More
by Debbie Pappas
January 14, 2023
It’s ALMOST our CRV’s 1 year anniversary! !! And I wanna celebrate by giving a BIG shout out to Brillance Honda of Crystal Lake, their finance and service departments AND Evan Medsker!!! !! And I wanna celebrate by giving a BIG shout out to Brillance Honda of Crystal Lake, their finance and service departments AND Evan Medsker!!! I am a single, working mom with 2 kids and our CRV helps to make it ALL happen … daycare/school drop offs, getting to work reliably, afterschool soccer and dance, and ALL the errands in between!!! THANK YOU for making the car buying process easy peasy … we LOVE our newest “family member” SO much!!! More
by melissa1978kinyon
Employees Worked With
January 09, 2023
Rob Calhoun is the kindest most helpful person. He tells it like it is, but does what he can do to help. If he is not sure he searches out the answer. He will get communication going between dep He tells it like it is, but does what he can do to help. If he is not sure he searches out the answer. He will get communication going between departments when necessary. The finance department gave guidance with patience in language I could understand. The service department has gone above and beyond to be helpful. From sales to service, good people! Oh yes, I do like my Honda More
by pearlclair
December 28, 2022
Very good shopping experience, no hassle straight forward, honest with the deal, I got the best deal in the area, will recommend it to any one looking for a car. forward, honest with the deal, I got the best deal in the area, will recommend it to any one looking for a car. More
by w_karam
December 16, 2022
Friendly low-key dealership and pleasant experience without the old school BS and bad sport coats. Jeff was straight up with communications. without the old school BS and bad sport coats. Jeff was straight up with communications. More
by jsloot58
Employees Worked With
December 05, 2022
Jason was very helpful and friendly to my wife and I. He showed us the features of the car. He was a little flexible on the final price, which helped. Darrell Herbert, the finance manager, was also very He showed us the features of the car. He was a little flexible on the final price, which helped. Darrell Herbert, the finance manager, was also very nice and thorough explaining everything. More
by ctprice24
