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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,416 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,416 reviews

April 27, 2022

From the moment we stepped into the dealership we were treated top notch. Our salesman Jeff Fournier took the time to go through the car we were looking at. Jeff highlighted all the work that had been com More

by Jonathan.mickle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Jonathan, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

April 23, 2022

We are repeat customers who find this to be the best place to lease or purchase a car in your price range - they are very accommodating and the service is excellent! More

by gramagrace
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Brilliance Honda of Crystal Lake responded

Gramagrace, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! We do hope we can be of assistance in the future. Take care! -Brilliance Honda of Crystal Lake

April 20, 2022

Outstanding Experience every time we go into the dealership. This is our third purchase and everyone always goes out of their way to treat us like family. Great experience talking with Matt our Sa More

by Tinom1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Warren
Apr 26, 2022 -

Brilliance Honda of Crystal Lake responded

Tinom1, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

April 19, 2022

Brilliance exceeded all of my expectations. I walked out with a very lightly used car (1100 miles), with the payment and terms I wanted. Price online matched dealership, there was no haggling - More

by Redphoenix575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Brilliance Honda of Crystal Lake responded

Redphoenix575, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! -Brilliance Honda of Crystal Lake

April 19, 2022

Very smooth and less hassle. Friendly and patience. Honest and straightforward people to work with. Excellent service!!! More

by kraguilar_05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Brilliance Honda of Crystal Lake responded

Kraguilar_05, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! -Brilliance Honda of Crystal Lake

April 19, 2022

This is my second purchase from Brilliance. They go above and beyond for customers. Warren Choe has made my experiences with this dealership easy, hassle free, enjoyable and with no unpleasant More

by kerry norr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Choe
Apr 22, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Kerry, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! -Brilliance Honda of Crystal Lake

April 19, 2022

Evan was Fantastic kept us informed every step of the the process and then made it as easy as possible once the vehicle came in More

by gotzkasper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Brilliance Honda of Crystal Lake responded

Gotzkasper, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We hope to be of service to you again in the future. Best wishes, Brilliance Honda Of Crystal Lake

April 07, 2022

What an amazing Dealership! Evan was my salesman and we made the deal over the phone. I drove 3 1/2 hours to pick the truck up the following day, no surprises! More

by Napa610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Love Eva! She makes buying easy. We have leased 4 cars from Brilliance. My only complaint is how long it takes to complete the financing and delivery. Service More

by Deb H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Brilliance Honda of Crystal Lake responded

Deb, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

March 30, 2022

The salesperson and finance person were both very efficient, courteous and easy to work with. The entire purchasing process went very smoothly, and the car we bought is terrific. More

by bjacot1
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Brilliance Honda of Crystal Lake responded

Bjacot1, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Thank you again for leaving us this response! -Brilliance Honda of Crystal Lake

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