Brilliance Honda of Crystal Lake

Eva was great! Very friendly and answered all the question we had. Was very helpful in getting the price that we were looking at getting question we had. Was very helpful in getting the price that we were looking at getting More

Pleasant experience. Knowledgeable staff. Very friendly. Would have liked to negotiate a better price for lower monthly payments but that seemed to be a no go. Gas tank was not full as promised. I miss the Would have liked to negotiate a better price for lower monthly payments but that seemed to be a no go. Gas tank was not full as promised. I miss the blind spot indicators in the side mirrors More

Eva was fantastic. She took care of me and my family and helped me find exactly what I was looking for and worked within my specified budget. helped me find exactly what I was looking for and worked within my specified budget. More

Tamara Hollaway and Darrell Herbert, both very helpful and great service in purchasing my car, and explaining the features on the Honda FIT. Also, James Keefe was a great initial point of contact. Will pu and great service in purchasing my car, and explaining the features on the Honda FIT. Also, James Keefe was a great initial point of contact. Will purchase again in the future. More

Took 3 1/2 hours to complete deal. Too long. Dealer management shorthanded. Don't like finance man always trying to up-sell. Matt-Excellent. management shorthanded. Don't like finance man always trying to up-sell. Matt-Excellent. More

Awesome team!! Always a great experience. Very friendly and honest. They go the extra mile every time to make sure we are happy. Would recommend dealership to anyone!! and honest. They go the extra mile every time to make sure we are happy. Would recommend dealership to anyone!! More

Jason was very helpful in getting us the best deal possible. He went above and beyond to get within our budget and was very responsive. Very friendly and easy to work with. He made us switch from the possible. He went above and beyond to get within our budget and was very responsive. Very friendly and easy to work with. He made us switch from the dealer we have been using for years because of how helpful he was in getting us what we wanted at a price we could afford! More

Matt Darwit was great! Third vehicle purchased from him. Always a pleasure to deal with. Patient and understanding. Can’t say enough good things about Matt. I purchased a lot of cars over the years and the Always a pleasure to deal with. Patient and understanding. Can’t say enough good things about Matt. I purchased a lot of cars over the years and the best Sales person I have ever dealt with. Thanks Matt you truly are an asset to Brilliance Honda! More

The best experience I've ever had at a dealership! I drove 10.5 hours to purchase a 2017 ford f150 and was worried that I was going to be taken advantage of on my trade in because of the "guaranteed sal drove 10.5 hours to purchase a 2017 ford f150 and was worried that I was going to be taken advantage of on my trade in because of the "guaranteed sale" with such a long drive. Not only did they match what was conveyed on the phone prior to the trip but exceeded in lowering my assumed monthly payments by $40 a month! Both Hector Arroyo (sales)and Darrell Herbert (financing) were awesome to work with! I would highly recommend Brilliance Honda of Crystal Lake, IL to anyone looking for a new/used vehicle. More

Brilliance Honda has a great staff that is easy to work with and very friendly and helpful. Jeff Fournier is the salesman that I worked with to purchase my new car and he made the process easy and enjoyabl with and very friendly and helpful. Jeff Fournier is the salesman that I worked with to purchase my new car and he made the process easy and enjoyable. He made sure that I was completely informed about everything. I would recommend him to anyone. Over all great experience. More