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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,517 Reviews
The team at Brilliance Honda of Crystal Lake would like to welcome you to our dealership in Crystal Lake, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Crystal Lake, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Crystal Lake count on the high-quality vehicles and services found at Brilliance Honda of Crystal Lake, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,517 reviews
October 20, 2021
This is our third purchase of a Honda car at this dealership. Each sales rep we have dealt with has been great. Our latest sales rep, Robert Calhoun was friendly, efficient and answered all questio dealership. Each sales rep we have dealt with has been great. Our latest sales rep, Robert Calhoun was friendly, efficient and answered all questions. Brett Cassell (Finance Manager) was excellent also. He has a great personality and also answered all our questions as he walked us through the finance process. Both of these gentlemen are an asset to your dealership. Your service department is the best - we have always had good service on all our cars. More
by PC
Employees Worked With
October 14, 2021
Everyone is VERY friendly!! I recommend you guys to anyone looking to get a new/used car!! anyone looking to get a new/used car!! More
by Amanda.cripe110184
October 10, 2021
Was a great experience working with Robert! Made everything about our experience buying a car their easy! everything about our experience buying a car their easy! More
by DanNokona6!
Employees Worked With
October 04, 2021
This dealership had the best pricing in difficult times. Excellent customer service, timely responses, and all around an amazing experience. I was lucky enough to work with James who was transparent, friend Excellent customer service, timely responses, and all around an amazing experience. I was lucky enough to work with James who was transparent, friendly, and efficient. He helped me find exactly what I was looking for. Best dealership!! Best people!!! More
by Mtl_228
Employees Worked With
James Keefe
October 04, 2021
Eva Gagliardi was the person who really helped a lot I was very comfortable w her !!! was very comfortable w her !!! More
by Nell0114
September 28, 2021
Eva in Sales was great and so was Vince in Finance. Ask for both. They will take good care of you. Low pressure, friendly service. for both. They will take good care of you. Low pressure, friendly service. More
by ruffin22
August 25, 2021
They went above and beyond to help me get what I wanted! No hassles or no frills. They are flat out helpful American business people. They had no problem staying past closing hours to make sure myself and t No hassles or no frills. They are flat out helpful American business people. They had no problem staying past closing hours to make sure myself and two buyers could close out properly. Very easy to work with & soundly asked me legit sale questions as if i mattered! AJ was excellent and patient and he went all out to make sure I left happy and in an amazing car! Megan and Dan (manager and finance director) were very efficient, honest, and kind. We will be coming back to Brilliance. More
by robert.niemic
August 24, 2021
extremely efficient and customer-centered. Very trustworthy. Excellent selection of used cars as well as new Hondas. trustworthy. Excellent selection of used cars as well as new Hondas. More
by Ann C.
August 23, 2021
Easy, no-hassle purchase. Matt was very pleasant and personable. With the COVID epidemic, searching for the vehicle I wanted was difficult, Brilliance had what I was looking for at a better price than I personable. With the COVID epidemic, searching for the vehicle I wanted was difficult, Brilliance had what I was looking for at a better price than I could find anywhere in the country and they are 2 miles from my home. More
by J Humphrey
August 20, 2021
Everyone at Brilliance Honda was great with our new Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back again! More
by Kmeyer08
