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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,551 Reviews
The team at Brilliance Honda of Crystal Lake would like to welcome you to our dealership in Crystal Lake, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Crystal Lake, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Crystal Lake count on the high-quality vehicles and services found at Brilliance Honda of Crystal Lake, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,551 reviews
February 18, 2026
Best Dealer experience ever! ! Tara, Matt, and Darrell made the entire process enjoyable and efficient. The entire process took less than 18 hours from my initial inquiry on a v ! Tara, Matt, and Darrell made the entire process enjoyable and efficient. The entire process took less than 18 hours from my initial inquiry on a vehicle, to me showing up for a test drive and driving home in my new Pilot! I now own two vehicles from this dealership, and I will be looking to buy a third from them later this year! More
by akessler96
February 18, 2026
Best experience we have had buying a car. Tara, Matt and Darrell were efficient, fair and totally customer focus. Tis dealership has also top notch facilities Tara, Matt and Darrell were efficient, fair and totally customer focus. Tis dealership has also top notch facilities More
by jperret
Employees Worked With
Other Employees :
Tara Maxey, also excellent, 5 stars
February 04, 2026
Everyone was very professional and helpful with our purchase. From our salesman Evan Medsker, sales manager Warren Choe and finance manager Darrell Herbert. Would definitely recommend Brilliance Honda. purchase. From our salesman Evan Medsker, sales manager Warren Choe and finance manager Darrell Herbert. Would definitely recommend Brilliance Honda. More
by Ukie4
February 04, 2026
Experience was super pleasant and our Sale Professional (Ribert Calhoun) was zero pressure and great to work with. We also had a great experience with their Finance office (Dave) who made that part painle (Ribert Calhoun) was zero pressure and great to work with. We also had a great experience with their Finance office (Dave) who made that part painless. We highly recommend the Brilliance Honda Team when looking new or used cars. Thanks again. More
by dedgerber
Employees Worked With
January 23, 2026
I been getting my previous honda serviced for 18years and have always been pleased.So I knew where my next honda would come from Brillance have always been pleased.So I knew where my next honda would come from Brillance More
by behlesj@yahoo.com
Employees Worked With
January 20, 2026
everyone involved was polite and knew their stuff. it was a NON-exasperating experience. thank you all! it was a NON-exasperating experience. thank you all! More
by icgrr2
Employees Worked With
Other Employees :
lady who helped matt with title and license plate (dark hair)
January 20, 2026
Everything went smoothly. The price for the car was good and my trade was priced fairly. The only thing that was different from my experiences at other dealerships is that t The price for the car was good and my trade was priced fairly. The only thing that was different from my experiences at other dealerships is that the car did not have a full tank of gas when I took delivery. Overall a good buying experience. More
by ekipp
January 18, 2026
Very friendly, courteous and helpful. Explained what I needed to know before my purchase. Yeah Explained what I needed to know before my purchase. Yeah More
by cjh_60033
Employees Worked With
January 14, 2026
Service was great. Quick and efficient. I was able to get the vehicle I wanted Quick and efficient. I was able to get the vehicle I wanted More
by Ierwo24
