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Brilliance Subaru

Elgin, IL

4.9
486 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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1500 N. Randall Rd

Elgin, IL

60123

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Showing 486 reviews

February 06, 2026

Excellent experience as always, working with Derek and adam is always a pleasure. I won’t take my car anywhere else. More

by slickcreativity
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2026

See vice rep resen tative cour teous prof fes sion al efficient know ledge able More

by llrrlr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lisa Kilhefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2026

Service was on time and well done. lower priced would earn 5 stars. Service writer Kim was exceptional. More

by simple7008
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rich Dencs
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2026

Pleasant place to get my car serviced. Brilliance Subaru is comfortable and the employees are pleasant and competent. I’ve been going to Brilliance Subaru for over 10 years. The quality More

by Rvricc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lisa Kilhefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2026

Good advice. Careful understanding of what I was looking for. Friendly and courteous. I recommend this dealership to all. More

by Bob
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Recommend Dealer
Yes
Employees Worked With
Richard in sales is the best.
January 05, 2026

For a friendly, honest and affordable car buying experience there is no better place than Brilliance Subaru. More

by aquaticstudent
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rome
December 23, 2025

We had a really great experience at Brilliant Subaru of Elgin. Our salesperson, Jack G., was very attentive and had excellent product knowledge. He listened to what we were looking for, addressed our needs More

by ttanzalone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James K., Jack G.
December 21, 2025

On time very informative and let us know everything that was going on. The waiting room was immaculate. More

by bwbakb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kim
December 18, 2025

as always, great service. the service team members are quick & efficient. so far, they have never disappointed. More

by bill
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Piker & Adam Mennella
December 09, 2025

What Others Say I have been pleased each time I have been there. They are very helpful and friendly. The service was beyond excellent. The video review of the walk around after service was an unexpec More

by jsvatw104
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kevin
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