Brown & Wood Inc.

air condition not working properly Service listen listen to my wife's complaint and immediately went to work to resolve the problem in a timely manner and thanked her for knowledge of p Service listen listen to my wife's complaint and immediately went to work to resolve the problem in a timely manner and thanked her for knowledge of problem. More

Unexpected Repair My air conditioning stopped working on a Sunday afternoon. They immediately began work on Monday and I received my car back that Wednesday. My air c My air conditioning stopped working on a Sunday afternoon. They immediately began work on Monday and I received my car back that Wednesday. My air conditioner works fine now and I was kept abreast of the situation daily. More

Repair Very courteous and work was done in a timely manner. Will definitely bring my vehicle back for service and repairs as needed. Highly recommend to ev Very courteous and work was done in a timely manner. Will definitely bring my vehicle back for service and repairs as needed. Highly recommend to everyone! More

Repair Great to deal with. Always friendly and accommodating. Bought my vehicle almost 3 years ago and have always been satisfied with every service. Schedul Great to deal with. Always friendly and accommodating. Bought my vehicle almost 3 years ago and have always been satisfied with every service. Scheduling serviceis so easy. More

Very Professional I went into this dealership when I was looking for a specific model truck. I found it and we couldn't come up with a price we both could agree on. So I went into this dealership when I was looking for a specific model truck. I found it and we couldn't come up with a price we both could agree on. So I ended up not purchasing the truck but I wanted to give them a good review for being very professional and very friendly throughout the entire process. More

Friendly service department I bought a used 2011 GMC Terrain from Brown and Wood in January 2017. I admit there have been some issues with the car and needed many service repair I bought a used 2011 GMC Terrain from Brown and Wood in January 2017. I admit there have been some issues with the car and needed many service repairs, however, the staff in the service department were extremely helpful and friendly. Eric Styron was timely in finding me a loaner car and communicating with me with service updates. My overall experience was very positive even with a few hiccups with the used car. More

Maintenance Great service! Mark is a service manager you can trust. Very helpful with problems. Appointments and work are timely. I have purchased several vehi Great service! Mark is a service manager you can trust. Very helpful with problems. Appointments and work are timely. I have purchased several vehicles with Brown and Wood and always have rarely been disappointed. More

Thoroughly Professional and Hometown Friendly I purchased my new vehicle from Brown and Wood and experienced what I would describe as a thoroughly professional treatment by all the staff, with the I purchased my new vehicle from Brown and Wood and experienced what I would describe as a thoroughly professional treatment by all the staff, with the hometown warmth of a team which enjoys working together. When my cell phone battery was low, the salesperson simply located a charger cord and helped me set it up in his office. From start to finish my purchase was a very positive experience, and I would recommend this dealership to everyone. More

Wheel Balance Outstanding in every respect. Mark is an outstanding Service person with customer satisfaction always in mind. He truly knows his business and always Outstanding in every respect. Mark is an outstanding Service person with customer satisfaction always in mind. He truly knows his business and always understands and discusses everything with his customer. He will tell you how your wait may be and always ask if you need a ride or are you going to wait. The bottom line he is Outstanding! More