Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.8
1,444 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
Contact Dealership
View Awards

728 Earl Rudder Fwy

Bryan, TX

77802

Directions

By Type

Showing 1,444 reviews

October 22, 2024

Jesse was great to deal with but the process is too slow,? Otherwise it is fine More

by STEVEVORENKAMP2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that Jesse made a great impression during your visit! We understand that the timing of the process didn’t meet your expectations, and we appreciate your patience. Your feedback helps us recognize areas where we can improve, and we’ll continue working to make the experience quicker and more efficient while still providing the quality service you deserve.

October 22, 2024

Quick and quality, just right. My vehicle runs smoother coming out of the service than when I was taking it there. It feels safer and more comfortable! More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that your vehicle is running smoother, safer, and more comfortably after your service! It’s our goal to provide quick and quality care every time. If there’s anything we can do to earn that fifth star, we’d love to hear from you at customerservice@purdygroupusa.com. Your feedback is invaluable to us, and we’re here to make sure your next experience is even better!

October 22, 2024

I am always impressed by the quality of service, thank you. See you again in about 6 months More

by TYMO2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that our service continues to impress you! Your kind words and loyalty mean so much to us. We look forward to welcoming you back for your next service and making your future visit just as exceptional. Until then, drive safe and take care!

October 21, 2024

Over priced parts and requested service not completed. This is why I feel dealerships provide service that I can get for less money somewhere else. More

by SCLIMITED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Bryan College Station Toyota responded

We’re sorry to hear that you feel this way about your recent experience with us. It’s concerning to know that you found our parts overpriced and that your requested service was not completed. We strive to provide quality service and fair pricing, and your feedback is vital for us to improve. Please consider reaching out to our Customer Relations Manager at customerservice@purdygroupusa.com, so we can address your concerns directly and work towards a better resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

October 20, 2024

I’ve been doing business with Bryan Toyota since 2013 always treated me fairly , no high pressure sales techniques Everyone is professional and eager to help More

by teresacannon61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Bryan College Station Toyota responded

Teresa, we're over the moon to hear about your continued positive experience with us since 2013! It's great to know that our team consistently treats you fairly and provides a no-pressure environment. We strive to maintain a professional and helpful atmosphere, and your feedback is truly appreciated. Thank you for your loyalty to us for 10+ years, we look forward to serving you for many more!

October 20, 2024

Have had an appointment every service. Minimum of 2hr turn around time. Previous appointment tire was patched instead of replaced - despite warranty purchased from dealership and no consul More

by adamizavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Birdwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Bryan College Station Toyota responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that every service visit meets your expectations, and we apologize for the delays and the issue with your tire. We’d like the opportunity to make this right. We kindly ask that you please reach out to our Customer Relations Manager so we can address your concerns directly and find a solution. Your feedback is important, and we’re committed to improving your experience!

October 19, 2024

My oil change and tire rotation service was done quickly and my car drove smoothly. More

by AJK7784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that your service went quickly and left your car running smoothly! We love knowing that we could get you back on the road without delay. Thank you for sharing your experience, and we’re here whenever you need us for your next service!

October 19, 2024

Everyone was nice, service was excellent, didn't have to wait for hours on having maintenance done. More

by LLAMASM493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Bryan College Station Toyota responded

We’re so happy to hear that your service experience was quick and pleasant! Our team always aims to provide excellent service without long wait times, so it’s wonderful to know we hit the mark. Thank you for sharing your feedback, and we look forward to taking care of you again in the future!

October 19, 2024

I have enjoyed every encounter with them from the purchase of my vehicle then the purchase of my son's. They have been polite, they never pressured me, and they have taken excellent care of my vehicl More

by KJFOSSLER2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Bryan College Station Toyota responded

Your words mean so much to us! We’re delighted to hear that every experience—from purchasing your vehicle and your son's, to each service visit—has been so positive. It’s our goal to treat every customer like family, providing polite and professional service without any pressure. Knowing we’ve taken good care of you and your vehicles makes us incredibly proud. Thank you for your continued trust—we’re always here whenever you need us!

October 19, 2024

Great service and friendly service folks . Carey took care of my vehicle professionally and in timely manner. More

by AKRAM_ABUODEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear about your positive experience! It’s wonderful that Carey provided you with professional and timely service. Our team takes pride in delivering friendly and efficient care, and your feedback truly makes our day. Thank you for sharing your thoughts, and we look forward to serving you again in the future!

1
...
108
109
110
...
145