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Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.7
837 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 837 reviews

December 10, 2024

Dustin has always taken great care of my 2023 Tundra. Fast check in and great work More

by razzle.dash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Bryan College Station Toyota responded

We appreciate your positive feedback! Thank you for choosing us, and enjoy your new ride! Customer Relations Manager customerservice@purdygroupusa.com

December 09, 2024

Stop trying to fix something that is not broken; You have taken your online appointment scheduling program from an understandable format to a confusing mess. ThNK YOU More

by mnmdear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your feedback. We apologize for the frustration caused by the changes to our online appointment scheduling system. We understand how important it is to have a simple and user-friendly experience. Your input is valuable, and we will take it into consideration as we work to improve the system. If you need assistance scheduling an appointment, please don’t hesitate to reach out directly, and we’ll be happy to help. Customer Relations Manager customerservice@purdygroupusa.com

December 09, 2024

BCS Toyota is very professional, courteous, and friendly and they do great work in a timely manner. More

by ROSSMACFADYEN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Bryan College Station Toyota responded

We appreciate your positive feedback on our professional and friendly service. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 09, 2024

Employees are very cordial and friendly. I am happy with their services. I appreciated them. More

by MH Islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bryan College Station Toyota responded

We are thrilled to hear that you found our team to be friendly and that you are happy with our services! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 08, 2024

Manny was great! !! The only issue I had was that I wasn't told about the wait (1-1/2 hours) until I drove in for my appointment.. More

by MOTWAXAHACHIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 09, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We're so glad to hear that Manny provided excellent service. We apologize for the wait time not being communicated to you before your appointment. We understand how important your time is, and we'll work on making sure customers are better informed about any potential delays moving forward. We appreciate your feedback and hope to make your next visit even smoother. If you need anything else, please don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

December 08, 2024

Dustin was respectful and straightforward. Quick service all around. He greeted me as soon as I drove into the service center. More

by E.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience with Dustin! We will be sure to pass along your kind words to him. We're grateful for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 08, 2024

Dustin was helpful. He has informed me of the service done and the service needed in the next visit. The waiting time was reasonable. You might consider increaseing the More

by mfathelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your positive feedback! We are thrilled to hear about your experience with Dustin, and we appreciate your recommendation. We hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

December 08, 2024

Suggestion- when you go in for maintenance and the service men change your display on the dash, manually pump lift the seat way up bc they don’t like it low, and change ur seat settings- it would be p More

by kennybor24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bryan College Station Toyota responded

We apologize for the inconvenience you've experienced regarding the seat and display settings after your maintenance visit. We understand how important it is to have your vehicle returned to you exactly as you left it, and we appreciate you bringing this to our attention. We will address this with our service team to ensure that they are more mindful of customer preferences moving forward. If you have any further concerns or would like to discuss this further, please don’t hesitate to reach out. Customer Relations Manager customerservice@purdygroupusa.com

December 08, 2024

I came in with a dead battery and no appointment. I was taken care of immediately. More

by jsmiller30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bryan College Station Toyota responded

We're glad we could assist you promptly with your dead battery! Thank you for sharing your experience with us. We are always here to help! Customer Relations Manager customerservice@purdygroupusa.com

December 07, 2024

I am Satisfied with Tony. He seems honest and doesn’t try to trick me More

by CWELCHSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bryan College Station Toyota responded

We're elated to hear that you had a positive experience with Tony! Thank you for sharing your feedback with us, and we hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

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