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Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.7
783 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 783 reviews

October 14, 2024

Got 4Runner in for first oil change and routine maintenance scheduled quick and easy. While I had to wait a few minutes for a service advisor (even with an appointment), Tanner handled everything w More

by JDKITCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience with us! We're glad to hear that your 4Runner's first oil change and routine maintenance went smoothly and that Tanner's efficiency and attention to detail stood out during your visit. We appreciate your patience with the brief wait and are thrilled to know you recommend our service. Looking forward to helping you keep your vehicle running at its best!

October 14, 2024

Great experience with the service advisor, shuttle driver. Appreciated the cold bottled water placed in my vehicle upon pick up. More

by umpquanutsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you had a great experience with our service advisor and shuttle driver! We're glad you enjoyed the little touch of the cold bottled water waiting for you upon pick-up. It’s our pleasure to make your visit as comfortable as possible. We look forward to serving you again!

October 13, 2024

Tanner is very professional and a pleasure to do business with. I will continue to work with him in the future. More

by VCINDI7869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

It's fantastic to hear that Tanner provided you with such a positive experience! We’re glad to know he made your visit enjoyable and professional, and we look forward to continuing to assist you in the future. Thank you for sharing your feedback!

October 13, 2024

Prompt service and had a great advisor. I was in and out in 45 min More

by alexsaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylee Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

We're delighted to hear that you had a great experience with us and that our prompt service and advisor made your visit quick and efficient. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 13, 2024

Everything was fine except the amount of time it took to finalize the deal. We spent over four hours mostly waiting on people to get things done. Unacceptable in my most humble opinion. More

by Cbfarmer2636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Hartis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

We sincerely apologize for the long wait time you experienced during your visit. We understand that spending over four hours finalizing a deal is frustrating, and we should have been more efficient. Your feedback is valuable, and we will use it to improve our processes and better serve our customers in the future. Thank you for bringing this to our attention!

October 12, 2024

Please practice responding yourselves to this app so that the weaknesses are seen from dealership veiw. More

by snoitanl
Recommend Dealer
Yes
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

We appreciate your suggestion and completely understand where you're coming from. It’s important that we see things from our customers' perspective to identify and address any weaknesses in our service. Your feedback highlights the need for continuous improvement, and we will certainly take it into account as we work to enhance our processes. Thank you for sharing your thoughts with us.

October 12, 2024

Very pleased with Carey will return for service would recommend Carey to my friend and family More

by fetsko68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

It's wonderful to hear that Carey made such a positive impression on you! Knowing that you would recommend Carey to your friends and family is the highest compliment we could receive. We're grateful for your feedback and look forward to welcoming you back for your next service visit.

October 12, 2024

I’ve been in the Auto industry for 35 years (retired) and the speed, efficiency and customer service at BCS Toyota is something I have never seen before. Great job, I’ll be back! And special thanks too Bobby More

by mikine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

Coming from someone with 35 years in the auto industry, your praise means a lot to us! We're thrilled to hear that our speed, efficiency, and customer service stood out, and we're delighted Bobby Hall made your visit seamless. We’re committed to maintaining that level of service, and we look forward to welcoming you back in the future. Thank you for sharing your experience!

October 11, 2024

Fast, clear and efficient service. Staff are attentive to the clients need. Communicates well of what has been done. More

by mikelkol72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

Your feedback is greatly appreciated! It’s wonderful to hear that you experienced fast, clear, and efficient service. Our team strives to be attentive to our clients' needs and to communicate effectively about the work being done. Thank you for taking the time to share your experience, and we look forward to serving you again!

October 11, 2024

Our experience in BCS Toyota was stupendous. In particular, Keith Yeoman, the sales department personnel with whom we worked was amiable and excellent in his service. We enjoyed our car-buying e More

by Senthil Kumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

Hearing that you had a stupendous experience at BCS Toyota brings us so much joy! We are thrilled to know that Keith made a positive impact on your car-buying journey with his friendly and excellent service. He is a great asset to our team, and will pass along the your feedback to him. Thank you for sharing your experience, and we hope you love your new vehicle! If you ever need anything in the future, don’t hesitate to reach out!

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