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Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.7
820 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 820 reviews

September 21, 2024

Justin Birdwell is my consultant. Does a splendid, efficient job when I arrive, supervising my car service, and checking me out. Schedules the next service for me. Saved me some cash More

by VWALLEM610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear about your positive experience with Justin! We’re glad that he provided splendid and efficient service while supervising your car’s maintenance. It’s also great to know that he was able to save you money by thoroughly checking your battery. Thank you for sharing your experience, and we look forward to assisting you with your next service!

September 21, 2024

Waited in car for 15 minutes after checkin for a different representative to ask if I had been helped. Then waited an hour for an oil change. Saw my car in the ready to pick up lane but no one came More

by StillWaiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

We sincerely apologize for the delays and the lack of communication you experienced during your visit. This is not the level of service we strive for, and we appreciate you bringing it to our attention. To better understand your experience and discuss it further, please reach out to us at customerservice@purdygroupusa.com. Your feedback is important to us, and we want to ensure we make things right. Thank you for your understanding.

September 20, 2024

We are very pleased with the work done and Tanner is always courteous and helpful. More

by GRAGGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you are very pleased with the work done! It’s wonderful to know that Tanner consistently provides courteous and helpful service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

September 20, 2024

Second visit in less than 6 months unfortunately because of accident, but they got in a new replacement and were all so quick and polite with getting me in a new car. Chose same type because I did not have More

by nat_copeland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that you had a positive experience during your second visit, even though it was under unfortunate circumstances. It’s great that our team was quick and polite in helping you get into a new replacement car. Choosing the same type is a testament to your confidence in the vehicle, and we’re happy to know you didn’t suffer any major injuries after the collision. If you need anything else or have any questions in the future, please don’t hesitate to reach out. Wishing you safe travels in your new car!

September 20, 2024

He is Great and he genuinely cares for his clients! Tanner is a man of great integrity and is all about making sure you are taken care of! Jonathan A. Poe More

by JPOE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Seigler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makaleigh Netterville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

We truly appreciate your kind words about Tanner! It’s wonderful to hear that he genuinely cares for his clients and exemplifies great integrity. Providing exceptional care is what we strive for, and it’s great to know that Tanner ensures you’re well taken care of. Your feedback means a lot to us!

September 20, 2024

Dustin was efficient, friendly and a good salesman. The driver who took me to and from home was a quiet, safe and careful driver. I had no other interactions this time. More

by MJMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for your feedback! It’s fantastic to hear that Dustin provided you with efficient and friendly service as a salesman. We’re also glad that the driver ensured a safe and careful trip to and from your home. Your positive experience is important to us, and we appreciate you taking the time to share it!

September 20, 2024

Great service! Had my service at 16000 miles. They did everything well. Lots of space to sit and wait also. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that you had great service during your 16,000-mile maintenance! We’re glad to know everything was done well and that you found our waiting area spacious and comfortable. Your positive feedback is greatly appreciated, and we hope to see you for your next service!

September 20, 2024

Great support from salesman and Management. Getting into finance took longer than it should have. More

by LK2HANSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Burkhalter
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Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for your feedback! We’re glad to hear that you received great support from our sales team and management. However, we apologize for the delays you experienced in the finance process. Your insights are valuable to us, and we’ll work on improving our efficiency. We appreciate you sharing your experience, and we look forward to providing you with an even smoother process next time!

September 20, 2024

The Toyota team was helpful in diagnosing and servicing the issues that my vehicle had. More

by EDENHERNANDEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re pleased to hear that our Toyota team was helpful in diagnosing and servicing the issues with your vehicle. Ensuring that your vehicle is in top shape is our priority, and we’re glad you had a positive experience with us. If you have any further needs, don’t hesitate to reach out!

September 20, 2024

Justin was very polite and accommodating person who helped with the services I needed in an excellent manner. More

by MDGUPTA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

We appreciate your feedback! It’s wonderful to hear that Justin provided polite and accommodating service while helping you with your needs. Ensuring our customers have a positive experience is important to us, and we’re glad Justin made a great impression. We look forward to welcoming you back for any future assistance!

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