Bryan College Station Toyota

We recently moved closer to Conroe, but I had to return to your dealership and your service tech, Russell. because I appreciate your great service and communication! to your dealership and your service tech, Russell. because I appreciate your great service and communication! More

Good and fast service at Bryan College Station Toyota! They handled my maintenance quickly and efficiently. They handled my maintenance quickly and efficiently. More

I will always come back to this Toyota location at Bryan Texas. My sales person John Gray is great as well as Brad George in the finance department. I drove all the way from Oklahoma to purchase a second Texas. My sales person John Gray is great as well as Brad George in the finance department. I drove all the way from Oklahoma to purchase a second car from my salesperson John Gray. He really knows his merchandise and is very helpful and fantastic at his job. More

When I was having battery issues, your staff arranged for me to get in quickly to test my car. Then Ron B. told me they would test my battery and could replace it if needed and have me out in an hour. I di me to get in quickly to test my car. Then Ron B. told me they would test my battery and could replace it if needed and have me out in an hour. I did need a new battery, which I figured, and it was replaced and I was on my way in a little less than an hour! Great service as always! More

The people who work in this dealership is always professional. I have been using this location for more than 10 years, they are the best. professional. I have been using this location for more than 10 years, they are the best. More

This dealership and those that work there are professional and courteous . I would recommend them. professional and courteous . I would recommend them. More

Poor Communication and Zero Support for a Working Customer Extremely disappointed with the service department at Atkinson Toyota. My Highlander was held for a week due to a misdiagnosis of an AWD ma Customer Extremely disappointed with the service department at Atkinson Toyota. My Highlander was held for a week due to a misdiagnosis of an AWD malfunction that should have been caught on the first visit. Because of their service error and a subsequent refusal to provide a loaner car—due to a billing dispute between dealerships that had nothing to do with me—I lost 48 hours of wages (four 12-hour shifts). I explicitly informed the Service Department and the General Manager that my employment was at risk, yet they prioritized corporate technicalities over a local customer's livelihood. To make matters worse, communication was non-existent. I had to call for every update, and at one point, I was even left a 3-minute voicemail that consisted of nothing but hold music. I have attempted to resolve this through the GM and Corporate, but have received zero service recovery for the financial hardship this caused. As a loyal two-Toyota household, this experience has completely broken my trust in this dealership. More

Good, quick service. Representatives were courteous and took time to answer questions. Good explanations of how the issue was resolved. Representatives were courteous and took time to answer questions. Good explanations of how the issue was resolved. More

I am very thankful for my service manager Tony Rogers. He always goes the extra mile to take care of me! He always goes the extra mile to take care of me! More

I had a great experience getting my oil changed and tire rotation. It has been the highlight of my year. rotation. It has been the highlight of my year. More