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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
506 Reviews

506 Reviews of Bryan College Station Toyota - Service Center

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February 12, 2025

10/10 would recommend. Everyone did a great job coordinating not only with me and to the tow company - but also with overall service. More

by mayebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Seigler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abagail Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Bryan College Station Toyota responded

Thank you for the fantastic review! We’re so happy to hear that everything went smoothly and that our team was able to coordinate effectively with both you and the tow company. We appreciate your recommendation and look forward to providing excellent service again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

Everyone from driving into the dealership, the servicemen coming out to help with the details of service, More

by sewingismy.6
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We're so glad to hear that everyone from the moment you drove into the service team was helpful and attentive. We appreciate your feedback and look forward to continuing to provide excellent service! Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

Great service start to finish. Efficient. Taken care of all my vehicles. Never had problems. More

by JESNE1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Bryan College Station Toyota responded

Thank you for your great review! We're thrilled to hear that you've had consistent, efficient service and that we've been able to take care of all your vehicles. We appreciate your loyalty and look forward to continuing to serve you in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 11, 2025

Easy to set up service appointment. Service rep kept me informed. I was able to take care of several issues along with my recall. More

by Eilersd193
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We're happy to hear that setting up your service appointment was easy and that our service rep kept you informed throughout the process. We're glad we could take care of everything, including your recall. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 09, 2025

Heather always takes good care of us. She is friendly and helpful. Toyota for the win More

by brenda68742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bryan College Station Toyota responded

We're glad to hear that Heather always takes good care of you! Thank you for sharing your positive experience with us! Customer Relations Manager customerservice@purdygroupusa.com

February 09, 2025

Great service. I can always depend on Bobby to take good care of me. Thanks More

by WOOWOOINCCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! We are glad to hear that Bobby provided you with great service. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

February 08, 2025

Always a pleasure to go to Bryan College Station Toyota! The staff is all wonderful from Sales to finance to service! More

by nat_copeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bryan College Station Toyota responded

Thank you for your review! We greatly appreciate your positive feedback about your experience! Customer Relations Manager customerservice@purdygroupusa.com

February 08, 2025

Always a pleasure to have my Rav4 served at BCS Toyota. Ron is the best. More

by JEFF PITBLADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bryan College Station Toyota responded

We're thrilled to hear you had a great experience with Ron and our service! Thank you for sharing your positive review! Customer Relations Manager customerservice@purdygroupusa.com

February 06, 2025

I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 04, 2025

There was confusion. I was quoted $103. Once there, they kept telling different items I needed and amount climbed to $600. I agreed to add brake flush and was charged fo More

by goodmona900
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bryan College Station Toyota responded

We sincerely apologize for the confusion regarding the quote and charges. We understand how important transparency is, and we will be reviewing this situation to ensure better clarity moving forward. If you would like to discuss this further or have any concerns about your charges, please feel free to contact us directly. Customer Relations Manager customerservice@purdygroupusa.com

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