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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
583 Reviews

583 Reviews of Bryan College Station Toyota - Service Center

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April 12, 2025

Excellent service in great time. Tanner is the best service guy to have., never disappointed More

by pjburkhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear that Tanner provided you with excellent service and that you’ve always had a positive experience. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 12, 2025

Until this week, I was very impressed with service here. However, not this time! 1. Initially lost my keys so I couldn’t leave 2. Then drove off only to see that every dashboard light was still on! More

by GrammyofJax1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell Karli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience. We are sorry to hear about the issues you faced during your visit. Losing your keys and overlooking the dashboard lights are definitely not what we want for our customers. We understand how frustrating this situation must have been, especially after having a good experience with us before. We appreciate your feedback, and we will be reviewing this with our team to make sure we handle things better in the future. If you would like to talk more about it, please do not hesitate to reach out. Customer Relations Manager customerservice@purdygroupusa.com

April 10, 2025

My car is running much better than it was. My car needed this service glad I was able to go In and get it done. More

by mmilton5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Bryan College Station Toyota responded

We are glad to hear that your car is running much better after the service! It is great that you were able to get everything taken care of. Thank you for choosing us, and we look forward to helping you keep your car in top condition in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 09, 2025

Great service and communication! I Love my Toyota and Toyota service. 200k miles plus and counting! More

by jlt8185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear you’re loving your Toyota and the service we’ve provided. 200k miles is an incredible milestone—here’s to many more! We appreciate your trust and look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com

April 09, 2025

Dustin Holifield takes great care of my car. He listens to my car issues and asks questions. He gives me options and a time window of when my car will be repaired. I appreciate his honesty and More

by CODUFF23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Dustin provided great care for your car and ensured everything was handled with honesty and professionalism. We are also glad to know the free shuttle service was a helpful addition. Your continued trust in our dealership means a lot, and we look forward to assisting you and your family again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 09, 2025

Tanner Gregory aways ensures that my vehicle is taken care of, he listens and answers all my questions. More

by sara.leal
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear that Tanner consistently provides excellent service and takes the time to listen to your concerns. We appreciate your trust and look forward to assisting you again in the future Customer Relations Manager customerservice@purdygroupusa.com

April 09, 2025

Always a great experience at BCS Toyota, straight forward and minimum pressure for an auto dealership, for a Toyota I highly recommend them, this is my second vehicle from this dealership and will always go More

by M.FRENCH.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for the great feedback! We are thrilled to hear that your experience has been consistently positive, and we appreciate your loyalty. We are honored to be your go-to dealership for Toyotas, and we look forward to serving you for many more years to come! Customer Relations Manager customerservice@purdygroupusa.com

April 08, 2025

Good experience with Bob in the service team. Very knowledgeable and communicative about the car. More

by srakum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re glad to hear that Bob provided you with knowledgeable and clear communication about your car. We appreciate your feedback and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 08, 2025

The service department was quick, got the work done and kept me updated on what was happening. Heather did a great job. Thank you. More

by RDJ252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear that Heather and our service team were able to provide quick and efficient service while keeping you informed. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 08, 2025

The service department has always been very friendly. I have never had to wait more than an hour for my car to be finished. More

by mollyehagar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad to hear that our service department has always been friendly and efficient. We strive to get you in and out as quickly as possible, and we are happy to know we’ve met your expectations. We look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

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