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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
583 Reviews

583 Reviews of Bryan College Station Toyota - Service Center

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April 08, 2025

I will keep coming back to BCS Toyota year after year because of the amazing customer service and a Top Grade Service department. Been doing business and service with them since 2007. More

by MAURIPASKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for your continued loyalty! We’re honored to have been your go-to dealership and service provider since 2007. We’re grateful for your trust and look forward to continuing to provide you with amazing customer service and top-grade service for many more years to come! Customer Relations Manager customerservice@purdygroupusa.com

April 07, 2025

I always get great service, especially from Ron. He is knowledgeable and helpful. Thank you. More

by JENMARIE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear that Ron has been providing you with excellent service. We appreciate your feedback and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 07, 2025

If you arrive at your scheduled time, you will not have to wait the entire day to be served. This is very convenient. More

by MILLICENT A O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear that our timely service made your experience more convenient. We always strive to respect your time and provide efficient service. We look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 06, 2025

Nice and friendly service, very professional, and explains the the work needed to keep your vehicle performing well and safe More

by EDWARDLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bryan College Station Toyota responded

Thank you for the kind words! We're happy to hear you had a positive experience and that our team was able to explain everything clearly. Your vehicle's safety and performance are our top priority! Customer Relations Manager customerservice@purdygroupusa.com

April 05, 2025

Mr. Hall was very helpful and courteous. I would definitely recommend him to any of my friends. More

by RIPBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bryan College Station Toyota responded

We appreciate you taking the time to share this! Hall will be glad to hear your kind words. Thanks again for the recommendation—we are glad he made a great impression! Customer Relations Manager customerservice@purdygroupusa.com

April 05, 2025

They got my car done really fast for a change in oil and tire rotation. The Staff was friendly and knowledgeable. More

by M_PETEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear the oil change and tire rotation were done quickly and that you had a positive experience with our friendly and knowledgeable staff. We appreciate your trust! Customer Relations Manager customerservice@purdygroupusa.com

April 05, 2025

Happy Camper times fifteen equals something that I can stretch out until I reach fifteen words. More

by BOOKHERDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your approach—it's always refreshing to see creative thinking in action. We're thrilled you had such a great experience! Customer Relations Manager customerservice@purdygroupusa.com

April 04, 2025

59 dollars for labor for an oil change and oil filter is an insult to the customer. and paying for your shop towels is stupid. More

by BWH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear you were unhappy with the pricing. We always strive to be transparent and provide value with our services, but we understand your concerns and will be sure to pass them along to management. If you’d like to speak with us directly, we’re happy to discuss this further. Customer Relations Manager customerservice@purdygroupusa.com

April 03, 2025

Setting up an appointment was very easy and when I needed to change the appointment time due to a doctors appointment. Carey told me don’t worry about the service appointment time and take care of myself fi More

by floydkostelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re glad to hear that Carey made your appointment process easy and prioritized your well-being. We appreciate your patience, and it’s great to know your service was completed quickly and to your satisfaction. We are always here to help when you need us! Customer Relations Manager customerservice@purdygroupusa.com"

April 03, 2025

I have been doing business with Bryan Toyota for 12 years. John your service manager and Tanner the assistant service manager are outstanding. Ali in Finance is also Outstanding. Sales is very good but More

by TBHARGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khurram Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Bryan College Station Toyota responded

Thank you for your loyalty and for sharing your experience! We’re thrilled to hear that John, Tanner, and Ali have provided outstanding service. We appreciate your continued support over the years. We look forward to serving you for many more years! Customer Relations Manager customerservice@purdygroupusa.com

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