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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
544 Reviews

544 Reviews of Bryan College Station Toyota - Service Center

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January 03, 2025

Justin does a great job with his customers! I am very pleased with Toyota and their service. More

by scarhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words and feedback! See you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 02, 2025

Fast and friendly service. Keeps you updated. I would recommend to others. They do service other makes and models of cars. More

by LKAPSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Bryan College Station Toyota responded

We are thrilled to hear about your fast and friendly service experience! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

January 02, 2025

Waited for my truck. Luckily it took less than an hour and I eas on my way. More

by JESKELOIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We're delighted to hear that your wait was short and you were on your way quickly! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

January 01, 2025

There was miscommunication about what service was to be completed. Dustin and Toyota totally made it right and turned it into a pleasant experience More

by LFOSTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for your review! We're glad we could turn your experience around and make it pleasant! Customer Relations Manager customerservice@purdygroupusa.com

January 01, 2025

Easy appointment Quick check-in Fast service No charge Couldn't ask for anything better More

by andycp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We're overjoyed to hear about your easy appointment, quick check-in, and fast service. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Carey always does great with scheduling, keeping me updated. Very knowledgable with everything going on. More

by MICHAELD.GARGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for your positive feedback! We appreciate your kind words about Carey's service! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Service time takes way too long. Initially told me the entire afternoon was open. Took close to 3 hours More

by SANDY308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your concerns about the service time. We apologize for any inconvenience, and we hope to have the opportunity to serve you better in the future. Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Was on time and completed a work very quickly . Thanks Bobby good job Happy Nee Yesr More

by MADAMKAYCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Vitela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Your review is appreciated! We are glad to hear that the work was completed quickly. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

It has always been very positive experience at your service department. the process is exceptional from check-in to check-out More

by GENEWILLIAMSTEEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We are absolutely thrilled to hear about your positive experience at our service department. Thank you for taking the time to share your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Ron is the best service advisor. ....he's always so kind and helpful! Highly recommend! More

by KCOMPIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We're absolutely thrilled to hear that Ron provided you with excellent service! Thank you for taking the time to share your experience! Customer Relations Manager customerservice@purdygroupusa.com

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