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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
515 Reviews

515 Reviews of Bryan College Station Toyota - Service Center

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December 15, 2024

Professional everyone is always kind nice clean facility. A lot of waiting area space. Inside and outside. More

by snp979
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We are happy to hear about your positive experience with our team and facility! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 15, 2024

Horrible technician and service advisor. Have my check engine lights came up twice and have to re-visite dealership three times More

by maxbigbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell Karli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We are sorry to hear about your negative experience. If you will, please reach out to us, and we will be happy to address any concerns you may have. Customer Relations Manager customerservice@purdygroupusa.com

December 14, 2024

Very fast, friendly and efficient service. They let you know what they did and if there were any issues that they had to resolve More

by DOROBOX48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We are glad to hear about your positive experience with our fast, friendly, and efficient service! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 13, 2024

Every time I’ve done business with Toyota. It has been a highlight in my day.Your employees show kindness and listen to our questions. So helpful.Dustin Holifield was and is a great example of More

by CAROL2C1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We are delighted to hear about your positive experience with us! Thank you for recognizing Dustin's professionalism. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

December 13, 2024

The service department is always friendly and efficient. I am made fully aware of the details and timing. I've used this dealership for years and have no plans to stop. More

by SHERI.KEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! We are happy to hear that you had a friendly and efficient experience with our service department. Thank you for your continued loyalty! Customer Relations Manager customerservice@purdygroupusa.com

December 12, 2024

Tony did a great taking care of my needs and making sure I had a rental car More

by SBRUMFIELD85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We are ecstatic to hear that Tony took great care of your needs and ensured you had a rental car! Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

The people here are kind and an extremely helpful. They are doing what is best for you and your car. More

by allie.draper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We appreciate your kind words about our kind and helpful team! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

Prompt and courteous. Very professional I would highly recommend your dealership and plan to use you again More

by peogden78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback. We are thrilled to hear about your positive experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

Politeness, great Service, knowledgeable, Perfect Service and the only dealer that I will ever take my vehicles too. More

by moewater2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your positive experience with us! We're glad to hear that you found our service polite, knowledgeable, and perfect! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

Mr. Karli is an amazing man to work with--he is as patient as he is competent and helpful. I very much appreciate the opportunity to work with him. Signed, David Wester More

by DAVID.WESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

Thank you for your feedback! We will be sure to pass along your kind words to our team. Come back and see us! Customer Relations Manager customerservice@purdygroupusa.com

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