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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
544 Reviews

544 Reviews of Bryan College Station Toyota - Service Center

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May 17, 2025

Very prompt and responsive service. Manny met me as I entered the service area. He was very knowledgeable and answered several of my concerns. My 10K service was completed within 30 More

by KKASSIMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience. We are pleased to hear Manny provided knowledgeable and prompt service and that your 10K service was completed efficiently. Come back again! Customer Relations Manager customerservice@purdygroupusa.com

May 16, 2025

Tanner is always polite and helpful! Service Dept. is always accommodating to fit my schedule for maintenance appointments when needed. More

by CD2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We are glad Tanner and the service team continue to provide polite, flexible support. We appreciate your loyalty and look forward to seeing you next time. Customer Relations Manager customerservice@purdygroupusa.com

May 15, 2025

The service department does a good job from scheduling to wrap up of explanations of the work completed. More

by ETOMDUCK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear the service process—from scheduling to the final walkthrough—met your expectations. We will be here whenever you need us next. Customer Relations Manager customerservice@purdygroupusa.com

May 15, 2025

Upon arrival the staff were standing around chatting and it took a while to get the service advisor. In addition, they cleaned everyone arrival windshield except for mine while I was waiting. More

by AMBEMBOST88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience. We are sorry to hear that your visit did not meet expectations and that your vehicle was overlooked during the windshield cleaning. Your feedback helps us improve, and we will be sure to address this with the team to ensure better attention moving forward. Customer Relations Manager customerservice@purdygroupusa.com

May 15, 2025

Fast, courteous, friendly and efficient. They may be the only Toyota dealership in town, but, unlike another one I can think of, they don't act like it. More

by gary.sharon1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Bryan College Station Toyota responded

We appreciate you taking the time to share your experience. It is great to know our team’s approach stood out—we are committed to providing respectful, efficient service no matter the circumstances. Looking forward to your next visit! Customer Relations Manager customerservice@purdygroupusa.com

May 14, 2025

Howdy, Everything was nice and fast. I liked the service. I have nothing to add. Thank you! ~Irina More

by ishatruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Bryan College Station Toyota responded

Hello Irina, thank you for the kind note! We are glad everything was quick and to your liking. We appreciate your visit and hope to see you again soon! Customer Relations Manager customerservice@purdygroupusa.com

May 11, 2025

Love going to this Toyota, Ron makes the process so easy. I’m constantly updated with progress and always feel like I’m top priority. More

by cmcniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for the kind feedback! We are happy to hear Ron consistently provides clear updates and makes your visits smooth and stress-free. We appreciate your continued trust and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

May 11, 2025

Mr Tony is an excellent service tech and very knowledgeable and I love Toyota Corolla is very dependable car I’m going to purchase another one in the future More

by RAYBURNGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We are glad Tony provided excellent service and that you're enjoying your Toyota Corolla. It is great to hear you are considering another one in the future—we will be here whenever you are ready! Customer Relations Manager customerservice@purdygroupusa.com

May 09, 2025

Convenient to schedule appointment. Short wait time. Efficient service. Not high pressure, which is very important to me. Friendly. Clean. Been coming since it was Atkinson. More

by LEHMANNAR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for your continued loyalty over the years! We are glad to hear that the experience remains efficient, low-pressure, and friendly—just the way it should be. We appreciate your trust and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

May 09, 2025

Justin Birdwell is great as a service writer. However, I had a huge problem only 1.5 years after buying the vehicle new here with condensation from the a/c compressor leaking in to cabin and unde More

by bksmithfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear that Justin provided solid support, but we are sorry the overall situation left you feeling let down—especially after purchasing your new vehicle from us. Your concerns about warranty handling and parts availability are being taken seriously and will be reviewed by our service and management teams. We appreciate your feedback and regret that we missed the mark in earning your continued business. Customer Relations Manager customerservice@purdygroupusa.com