Buchanan Kia
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 418 reviews
best car buying experience What more can I say Tommy and his crew really made me feel like I was home and made me feel like I was apart of their family. This was by far the easi What more can I say Tommy and his crew really made me feel like I was home and made me feel like I was apart of their family. This was by far the easiest car buying experience I have ever had and I would highly recommend Buchanan Kia for your next car buying experience. More
Amazing Customer Service All i can say is WOW! Totally changed my whole perspective on dealers. Tommy Perry proves that there really are some dealers that care about the peopl All i can say is WOW! Totally changed my whole perspective on dealers. Tommy Perry proves that there really are some dealers that care about the people and its not all about money. Thank you for really taking the time to place me in a vehicle that fit all of my needs!!! I definately will recommend this place to everyone! More
A Easy and Fast transaction Rebecca was so easy to deal with. She handled the transaction as a pro. She explained everything and went out of her way to make this transaction for Rebecca was so easy to deal with. She handled the transaction as a pro. She explained everything and went out of her way to make this transaction for me as easy as possible. Everyone over at Westminster has been very kind and supportive during the issue with my old car. Great Group of people! More
Great guy Tommy got me a great deal and was very honest! I would recommend him to everyone I know! Very knowledgeable and is funny as xxxx. Thanks a lot bro Tommy got me a great deal and was very honest! I would recommend him to everyone I know! Very knowledgeable and is funny as xxxx. Thanks a lot bro More
Great experience We are first time buyers with no credit and they went above and beyond to make sure we got in a truck! Rebecca was awesome along with everyone in the We are first time buyers with no credit and they went above and beyond to make sure we got in a truck! Rebecca was awesome along with everyone in the office they treated us like millionaires even though we are far from it! Highly reccomend! Thanks guys! More
Pleasant experience buying a truck We worked with Rebecca for our purchase. She is very welcoming and makes you feel part of the Kia family. She is very friendly and pleasant. She was We worked with Rebecca for our purchase. She is very welcoming and makes you feel part of the Kia family. She is very friendly and pleasant. She was knowledgeable and well informed concerning the policies of Buchanan. I would recommend her and Buchanan to family or friends. Tom and Cheryl More
Great dealership The dealership really tried hard on putting me in a new car. It took awhile but they were determined to do it, and they did! They assured me they were The dealership really tried hard on putting me in a new car. It took awhile but they were determined to do it, and they did! They assured me they were trying their hardest and I firmly believe they were. Rebecca was a great associate and I will definitely be back again! More
Great experience The staff, especially Rebecca, were extremely helpful and courteous. I am absolutely thrilled with my new (to me) Kia Optima. I wouls highly recommend The staff, especially Rebecca, were extremely helpful and courteous. I am absolutely thrilled with my new (to me) Kia Optima. I wouls highly recommend Rebecca and Buchanan Kia. More
Honest and Quality Car Easy to deal with and very fair. I was looking for an older SUV, and many dealerships are asking way above fair pricing for used trucks and suv's. R Easy to deal with and very fair. I was looking for an older SUV, and many dealerships are asking way above fair pricing for used trucks and suv's. Rebecca offered a quality suv for a very fair price. Buchanan walked me through the process and my search was over. I visited dealerships and drove lots of cars. I am glad I finally found Buchanan. More
Dont bother If I could give a zero I would. My story with thwm started in August. My husband and I needed a new vehicle and fast as his work Van went up. I knew If I could give a zero I would. My story with thwm started in August. My husband and I needed a new vehicle and fast as his work Van went up. I knew my credit would be an issue but tried anyways. Well it was never explained we incur a fee for bad credit if a lender decides to finance our vehicle. I had out a $2,500 down for a car listed at $8,600 online (bringing the total to $6,100. However, trying to seal thw deal and get out of there so they could close up shop I didnt realize how much I just agreed to finance. When i got home something didnt seem right so i decided to look at my paperwork again, I financed close to 11k for the car. I was pissed, but another gentleman explained what happened and offered 2 solutions- 1 i could back out of deal or 2 keep the car and accept 2 gas fill ups and 1 oil change for free. Needing the car i decided on the 2nd deal as I didnt have time to shop elsewhere. That should have been my que to get out. Fast forward to now April. Im really not happy with the car for various reasons. I loom up my credit and realize my score had gone up close to 80 pts, I Figured why not go try and talk to them again. The salesman originally who sold the car to me, told me to come in on saturday being it was the last day of the month he could do more for me. I arrive start filing out paperwork again. Waited to be told since i have 2 car loans I would now need a cosigner. Odd but I called my husband he came down and filled out a app for a cosinger. He leaves, I get told 30 mins later that the people the finance department need to talk to at the banks arent there Saturdays and they would make the calls on Monday. I waited annd tried calling 4 times throughout the day monday. Guess what both the sales person and the finance manager I dealt with never once returned my calls. So another guy who had no idea about what was discuused tried to help. Thats when I said, Ill be up tomorrow (today) to get all my bank statements they needed cause Ill be taking my business elsewhere. Moral to the story, if you have bad credit dont bother going here, they rip you off. And then attempt to try to right it but turn around and ignore you. Giving you a false sense that they might actually be able to help. Lesson learned. More