This was my second trip to get my Kia Soul serviced for routine maintenance. Both times the service department met me at my car with huge smiles, ready to help. Everyone always provides top notch customer service and a high level of professionalism when I come in. The lobby has refreshments, popcorn, and is always sparkling clean. I NEVER mind sitting at waiting for my vehicle to get serviced because the atmosphere is so comfortable. Thanks Bulldog Kia!!!