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Bulldog Kia

Athens, GA

4.8
2,154 Reviews
Bulldog Kia is located at 4305 Atlanta Highway in Athens, GA. We serve the local Athens and surrounding areas. Bulldog Kia offers an exclusive experience to those looking to ditch the old way of buying a car and those looking for a great, stress-free experience! We offer the Bulldog Kia Advantage which includes the following: FIVE DAY LOVE IT OR LEAVE IT RETURN POLICY We want you to love your New KIA or Pre-owned vehicle. If for some reason you're not happy you can bring it back within 5 days or 300 miles (whichever comes first). All we ask is that you return it in the same condition it was in when you took delivery. If the vehicle has been damaged we reserve the right to decline the return. 110% PRICE ASSURANCE GUARANTEE! If you buy a vehicle at Bulldog KIA, and you find out you could have bought the same exact vehicle somewhere else for less, we'll refund you 110% of the difference. THREE MONTH / 3,000 MILE LIMITED WARRANTY Buy a pre-owned vehicle with confidence and peace of mind with our exclusive 3 month, 3,000 mile limited warranty. See Dealer for details. ENVIRONMENTAL AND APPEARANCE PACKAGE Complex blend of Ceramic Resin exterior protection for the first year Anti-staining polymer interior protection for the first year Master-Tech hydrophobic windshield treatment for the first year ADDITIONAL BENEFITS INCLUDE: Free CarFax Vehicle History Reports - Complimentary Vehicle Vacuum - Customer lounge with complimentary refreshments, tv and Wi-Fi - Complimentary Uber ride up to 20 miles for all Service customers - Complimentary ding and dent protection on all new Kias for the first year - Complimentary first oil change, tire rotation and multi-point inspection on all new Kias - As a Bulldog Kia customer you get to partner with us to help some amazing local charities that are making a difference in our community. We partner with local organizations (ESP, the Sparrow's Nest, the Clute Barrow Nelson Life Foundation, FCA, etc) and when you purchase from Bulldog Kia and service with our award-winning Service Department, you get to join us in that effort of making a difference in our local community. Contact us for more information or to join our team by calling 888-431-3342. We'll see ya, at Bulldog Kia!
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4305 Atlanta Hwy

Athens, GA

30606

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Showing 2,154 reviews

June 24, 2019

Overall amazing experience We would like to thanks James Montalvo For making this car buying experience ,the best we could ask for. He treated us like we was family not just peo More

by Bowman family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Bulldog Kia responded

Thank you for the amazing review! We appreciate your business and are so thankful that James was able to assist you with your new purchase! We strive to ensure all of our customers have an excellent visit and feel like family. It is important to us that our customers know they are truly part of the Bulldog Kia family and that we will treat you with the same care and respect as we would our families. Thank you for taking the time to share about your experience and we hope you enjoy your new vehicle. Have a great day!

June 24, 2019

Telluride Purchase Great sales experience when I purchase my Telluride. My salesperson James Montalvo was a joy to work with, he made the sales process smooth and easy. More

by Cwash79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Brown
Jun 24, 2019 -

Bulldog Kia responded

Thank you for the great review for Bulldog Kia and for James! We appreciate your business and thank you for choosing Bulldog Kia for your most recent purchase of the 2020 Kia Telluride! The Telluride is the hottest vehicle on the market and we are sure that you will absolutely love it! We look forward to seeing you at your first free oil change and hope you have a great week. Happy driving!

June 24, 2019

New Car purchase We recently went to Bulldog Kia to just "look" at vehicles. Of course we asked for James because this is our 4th vehicle purchase from Kia and we have More

by Holbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Brown
Jun 24, 2019 -

Bulldog Kia responded

Thank you so much for the amazing review for Bulldog Kia and for James! James is an excellent team member and he truly does care about his customers. We are so thankful that you chose Bulldog Kia for your purchases and return to us when it's time for a new one. The Kia Sorento is an amazing vehicle and we are sure that you will love it! Thank you for your business and please let us know if we can help with anything before we see you again at your first free oil change on the Sorento! Have a great week!

June 22, 2019

Outstanding! I went in with my heart set on a new Kia Sorento, and James made sure I got what I wanted! I can't thank Bulldog Kia enough for making sure my payment More

by JessMiddlebrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Brown
Jun 24, 2019 -

Bulldog Kia responded

Thank you for the incredible review! We appreciate your business and are so glad James was able to get you into a new Kia Sorento at a great price point! The Sorento is an amazing SUV and one of our customers' favorites! James is a great team member and works hard to ensure all of his customers are treated like family. Thank you for taking the time to share about your amazing experience and we look forward to seeing you at your first free oil change visit. Have a great week and happy driving!

June 20, 2019

Great Fast approval, friendly, great job once I looked online to find the car I wanted the did the magic. Thank you Will and everyone at Bulldog Kia More

by TinaSte47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown, William Horne
Jun 24, 2019 -

Bulldog Kia responded

Thank you for taking the time to leave us a great review! We are thankful for your business and so glad you chose Bulldog Kia for your recent purchase. Will is a great team member and we are glad to have him here with us at Bulldog Kia. We know he works hard for all of his customers to ensure they have a smooth and easy experience while purchasing their new vehicles. Thank you again and we hope you are loving your new car!

June 19, 2019

THANK YOU KIA! William and the Bulldog Kia Team were a pleasure to work with! Professional and top notch service from beginning to end. I also work with FCA and we a More

by Jfincher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hammond, Jason Brown, William Horne
Jun 24, 2019 -

Bulldog Kia responded

Thank you for the excellent review Fincher family! We appreciate all you do for the community and it's an honor to partner alongside you and your family to support FCA. FCA is near and dear to our hearts and we love the impact it makes in the community. We are so glad you were able to work with Will and had a great experience getting your new Kia Sorento! We look forward to seeing you at your first free oil change in the new Sorento and hope you have a great week!

June 19, 2019

Bought a car Maurey Spencer was an excellent sales man. He helped me immediately. I came in on a Saturday late and he let me take the car for the weekend. He came More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Greenwall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurey Spencer
Jun 24, 2019 -

Bulldog Kia responded

Thank you for the excellent review Anne! Our team works hard to ensure our customers are met right where they are at in terms of making the experience as convenient for you as possible. Maurey is a great team member and we are so glad he was able to assist you. Thank you for your business and we look forward to seeing you at your first service visit with the new vehicle. Have a great day!

June 16, 2019

Excellent Customer Service I am very happy with my new 2020 Kia Soul purchase. Staff are friendly and easy to talk to. They answered all my questions and are very understandin More

by Kat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Jason Brown, Ryan Oldham, Tony Williams
Jun 24, 2019 -

Bulldog Kia responded

Thank you for the excellent review! We appreciate your business and thank you for choosing Bulldog Kia for your 2020 Kia Soul purchase! We are so glad to hear that you had a great experience and didn't feel pressured. Thank you for the recommendation and we look forward to seeing you at your first service appointment. Happy driving!

June 13, 2019

Great experience. Not on single negative thing to say about my experience at Bulldog Kia. Everyone there is knowledgeable and friendly. Tony was exceptional. He allow More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Williams, Maurey Spencer
Jun 24, 2019 -

Bulldog Kia responded

Thank you so much Nancy! We appreciate your business and recommendation for Bulldog Kia! Tony is a great team member and we are so glad he was able to assist you in the purchase of your new 2020 Kia Telluride! The Telluride is the hottest vehicle on the market right now and we are so excited that you chose to get yours from us here at Bulldog Kia. Thank you for your purchase and we look forward to seeing you at your first service visit. Have a great day and enjoy the new Telluride!

June 13, 2019

Salesman Made Promises Dealership Won't Honor My wife and I bought a new Sedona just under a year ago. At the time of the sale we were told we would get oil changes and tire rotations for two year More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 18, 2019 -

Bulldog Kia responded

Good Afternoon, I received your review and escalated complaint and want to address your concerns. We apologize for any miscommunication but do want to clarify a few things addressed in your concern. I took a look at your contract and it is laid out on the page in clear terms where the free service is for 24 months or four free oil changes; whichever comes first. The oil changes are complimentary for buying from Bulldog Kia and are at no expense to the customer. We offer this free service as a thank you to our customers for their business. We have to have limits on our contracts and the limit for the free oil changes is two years or four free oil changes; whichever comes first. The average driver does not put 20,000 miles per year on a vehicle so we base this on average driving behaviors. We cannot leave that open to any limit as that could end up being too costly for us to offer this service to our customers for free. For this reason, we go over the contract with our customers at time of purchase and explain that the first two years' oil changes are free or the first four oil changes; whichever comes first. After the explanation is given, our customers sign the form acknowledging that they understand. Your contract was signed and agreed to. Kia offers customers free oil changes for some customers when they fill out the surveys sent and that is another way our customers can get a great deal on service related visits. For the key concern, that is something that must be purchased. Bulldog Kia has never offered a one-year free key replacement service. It is only offered at an additional charge and that was declined on your contract. We offer free dent protection for the first year, but do not offer free key replacement. This was not purchased with your contract and so we are unable to do that for free. We cannot verify what an employee may or may not have offered to the customer if the employee is no longer employed here, however, we can assure you that our team is trained to reference back to the contract at all times as it must be in writing if they are offering something to the customer outside of what is normally offered. We understand your frustration and apologize for any miscommunication. We hope you will give Bulldog Kia another chance to service your vehicle and work with your family. We value our customers and have been ranked number one in customer service for years. That accomplishment does not come easy and our team is highly trained to handle various situations as to be able to offer great service to all of our customers. Please feel free to reach out to me directly and let me know if you would like to set up a time to discuss your situation further or if there is a way that I can assist you. Thank you! - Anastasia, Customer Care Manager 706-608-5589 anastasia@bulldogkia.com

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